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Rated
Excellent

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service
4.6
/5

5

4

3

2

1

6,402

830

155

114

473

7,974

ratings over the past year

Displaying all 41,937 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
What Trusted Customer said about Viator:
The site was very easy to use, I always book with Viator.
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
On to the Gardens
It was easy to do and had good instructions of where to go to get the trip .
TC
Trusted Customer
Mercer Island, WA
7 years ago
Date of purchase: 12/20/2017
What Trusted Customer said about Viator:
They explained the difference between 2 trips that seemed very similar and didn't try to sell me the more expensive one.
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
Ease of use
TC
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
What Trusted Customer said about Viator:
No request is to much trouble
They went out of their way to ensure my timetable was utilised. They phoned to ensure the correct trip had been selected. The service was much better than going to a physical store. The experience...

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Trusted Customer
7 years ago
Date of purchase: 12/20/2017
Tour guide didn’t show up
I* don’t normally write reviews but I* was incredibly disatisfied with this company. Our tour guide didn’t even bother to show up and we waited for 30 minutes. Also, considering we were only in town...

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TC
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
What Trusted Customer said about Viator:
Easy Registration, Helpful Info
The site and registration process are user friendly. The information provided with the tour voucher is very helpful. I'm looking forward to the tour in Thailand next month.
TC
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
What Trusted Customer said about Viator:
Easy process to make a booking.
The various tours were quite extensive and gave many options. The booking process was easy.
TC
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
What Trusted Customer said about Viator:
The pick up details came through very promptly. I only hope that the actual day is good.
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
Good experience
The site was informative and easy to use.
About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
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400 First Avenue, Needham, Massachusetts, 02494, United States
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.