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Viator Reviews

https://www.viator.com

Rated

Excellent

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service

4.6

4,896

656

112

355

6,101

ratings over the past year

Displaying all 40,064 reviews

Trusted Customer

6 hours ago

Date of purchase: 06/12/2025

Great tour company!

Super easy gonook. I always use Viator to book my tours.

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Trusted Customer

8 hours ago

Date of purchase: 06/17/2025

Negative First Experience :(

For two days I have been trying to access my vouchers for a tour that takes tomorrow morning. I have send messages twice asking for help with no response. The matching of puzzle pieces is not working...

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Viator Customer Relations

Viator

7 hours ago

Hi , We understand that you're frustrated and truly regret that this experience hasn’t met your expectations. We’ve reviewed your booking and reached out to you via email with more details. Please check your inbox. We have resent a voucher, so we can continue the conversation there. We have resent a voucher. If you have any additional questions or concerns, feel free to reply to our email. We’re here to assist you. Kind regards, Naoe

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Fred Vissers

8 hours ago

Date of purchase: 06/17/2025

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Trusted Customer

9 hours ago

Date of purchase: 06/17/2025

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Trusted Customer

11 hours ago

Date of purchase: 06/17/2025

I had to do it a couple of times to pay. Then the same thing to get my tickets

Viator Customer Relations

Viator

9 hours ago

Hi, We’re really sorry to hear about your difficulties managing your bookings—we understand how frustrating that must be. We want to make this process as smooth as possible for you. Could you please send us a direct message with your booking details so we can assist you further and resolve this quickly? Thanks for your patience, and we hope to make this right. Best regards, Graciela

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Richard Hachten

Bend, Oregon

11 hours ago

Date of purchase: 06/15/2025

What Richard Hachten said about Viator:

Great partner while traveling

Excellent tour options, responsive, reliable.

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Brian Stone

11 hours ago

Date of purchase: 06/17/2025

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Monique Stanley

New Jersey

12 hours ago

Date of purchase: 06/17/2025

What Monique Stanley said about Viator:

I love it we saw two beautiful beaches in everything was great

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Barbara Howell

Barcelona, Spain

14 hours ago

Date of purchase: 06/08/2025

What Barbara Howell said about Viator:

Excellent experience

Very informative and Sergio was the best! Caring and knowledgeable, he is a great tour guide! He did additional research and presented his own maps etc….

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Serg Stefanowski

Osolin

15 hours ago

Date of purchase: 06/17/2025

What Serg Stefanowski said about Viator:

Very useful app

Great app. Wide variety of trips, competitive prices vs local tour offices. Recommend.

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About Viator

No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.

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1 (781) 800-5000

400 First Avenue, Needham, Massachusetts, 02494, United States