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Viator Reviews

https://www.viator.com
Rated
Excellent

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service
4.6
/5

5

4

3

2

1

6,672

856

159

118

491

8,296

ratings over the past year

Displaying all 42,262 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 01/03/2018
What Trusted Customer said about Viator:
Bull$hit third party tour site waste of time and money.
Canceled my tour after they charged my card yet not soon enough for me to rebook something else. Says it was the tour company and they needed minimum of 2 per booking and I was just a solo traveler....

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TC
Trusted Customer
7 years ago
Date of purchase: 01/03/2018
What Trusted Customer said about Viator:
Efficient communication
Efficient. Offered me a 5% discount. Have already contacted me regarding our meeting place (I am not staying at a hotel). Good communication.
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TC
Trusted Customer
7 years ago
Date of purchase: 12/29/2017
What Trusted Customer said about Viator:
Excellent a must do!
Craig was wonderful and we got to see so much!
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TC
Trusted Customer
7 years ago
Date of purchase: 01/03/2018
What Trusted Customer said about Viator:
Quick, competent, painless.
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Trusted Customer
7 years ago
Date of purchase: 01/03/2018
Dissatisfied
We are seniors with pension cards but no discount available on your site. Very disappointed to find a substantial discount was available if we booked on the captain proud site.
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Trusted Customer
7 years ago
Date of purchase: 01/03/2018
Great experience. I'll use Viator again.
Efficient, competent service. Asked all the right questions. Cheerful personality.
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Trusted Customer
7 years ago
Date of purchase: 01/03/2018
..
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Trusted Customer
7 years ago
Date of purchase: 01/03/2018
Friendly, helpful
Overall the booking process was quite good. I asked about the 30 min no breakfast option but ended up with the more expensive option which was a little annoying however I did book 4 events at the...

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Trusted Customer
7 years ago
Date of purchase: 01/03/2018
I've used Viator in the past. Love it!!!
Great prices on what I was looking for
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Trusted Customer
7 years ago
Date of purchase: 01/03/2018
Online purchase
Online purchase went well - email vouchers arrived promptly. Would have given 5 stars except there is no information on the hotel pick-up time.....
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
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1 (781) 800-5000
400 First Avenue, Needham, Massachusetts, 02494, United States
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.