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Viator Reviews

https://www.viator.com
Rated
Excellent

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service
4.6
/5

5

4

3

2

1

6,355

820

153

114

470

7,912

ratings over the past year

Displaying all 41,875 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 12/13/2017
What Trusted Customer said about Viator:
Very Good experience
This is my first time using Shared transportation to the airport and it was absolutely a great experience. The driver was on time and the car that they sent was a 2016 sedan. Pretty new. And most of...

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TC
Trusted Customer
7 years ago
Date of purchase: 12/15/2017
What Trusted Customer said about Viator:
Better discount for c○ncession seniors
Viator should inf○rm customers who are Australian seniors they get a better discount (5%) by Viator。And the currency used for payment should be in Australian dollar，Not in Canadian dollar for...

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Trusted Customer
7 years ago
Date of purchase: 12/16/2017
Poor email contact to ask specific questions after order
Online order was easy; but can’t find email address that I can send specific questions about the tour that aren’t in the Q & A section in the Help Center
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TC
Trusted Customer
7 years ago
Date of purchase: 12/16/2017
What Trusted Customer said about Viator:
Beyond amazing
The customer service representative was extremely knowledgeable and patient. He was on the phone with me for over 30 minutes explaining each tour package. He planned my whole trip for me and even...

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TC
Trusted Customer
South Florida
7 years ago
Date of purchase: 12/16/2017
What Trusted Customer said about Viator:
Great Variety!
Great variety of tours on Viator as ever. I always recommend planning your day trips before you travel to avoid disappointment at the other end.
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Trusted Customer
7 years ago
Date of purchase: 12/16/2017
Very good when there is a discount otherwise expensive
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TC
Trusted Customer
7 years ago
Date of purchase: 12/16/2017
What Trusted Customer said about Viator:
Big bus and lots of shops. Staff worked hard to entertain. I was quite distressed to hear the claim on the audio commentary that the Dutch were the first to settle Australia. What about the...

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TC
Trusted Customer
7 years ago
Date of purchase: 12/16/2017
What Trusted Customer said about Viator:
Great customer service! Got me all the discounts!
Gave me some great suggestions and was patient with me. Was very very good in getting me all the discounts possible. Great personality and easy to work with!
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TC
Trusted Customer
Downey
7 years ago
Date of purchase: 12/16/2017
What Trusted Customer said about Viator:
Fast and Easy Booking
I used Viator to book all my tours in Ireland and Scotland 2 years ago and again for my trip to Spain next spring. Booking is quick and easy and there are a lot of tours to choose from.
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Trusted Customer
7 years ago
Date of purchase: 12/16/2017
Bon service et la dame était très polie
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
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1 (781) 800-5000
400 First Avenue, Needham, Massachusetts, 02494, United States
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.