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Rated
Excellent

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service
4.6
/5

5

4

3

2

1

6,683

858

160

118

493

8,312

ratings over the past year

Displaying all 42,275 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 01/06/2018
What Trusted Customer said about Viator:
The booking agent was very helpful and patient as i was booking 3 shore excursions for 13 people. I received vouchers for all three excursions. The one problem was, there was no directions on where...

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TC
Trusted Customer
7 years ago
Date of purchase: 01/07/2018
What Trusted Customer said about Viator:
Great food, great night
This tour was a great experience, with gaining some local insight into local restaurants and delicacies
TC
Trusted Customer
7 years ago
Date of purchase: 01/06/2018
What Trusted Customer said about Viator:
Kayak tour was beautiful and very beginner friendly. Our guide, mark, was knowledgeable and witty. Went with my 23 year old daughter and we both loved it.
Trusted Customer
7 years ago
Date of purchase: 01/03/2018
Used in the past, service is excellent,
TC
Trusted Customer
USA
7 years ago
Date of purchase: 12/31/2017
What Trusted Customer said about Viator:
The trip to Phillips Island was wonderful. We had a new coach for the trip.
We’ve used Viator before and feel they have good tours.
Trusted Customer
7 years ago
Date of purchase: 12/26/2017
Very helpful
Viator's customer service was a real help, we booked a Rome tour with a private driver for our upcomming tour. The person we spoke to was very helpful and professional in answering our questions and...

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TC
Trusted Customer
7 years ago
Date of purchase: 01/07/2018
What Trusted Customer said about Viator:
Steady customer.
Went along easily; very user friendly. Happy we got the voucher right away.
Trusted Customer
7 years ago
Date of purchase: 01/07/2018
cruise shore excursion...
was good experience - particularly - with cruise shore experience... one problem with cruises though is we know when the ship is due in port but not when they will allow us off...
TC
Trusted Customer
7 years ago
Date of purchase: 01/07/2018
What Trusted Customer said about Viator:
They always try to do their best to help you. Always pleasant and take the time to look up distance from port, hotel etc. Never had a rude or impatient operatorl
TC
Trusted Customer
7 years ago
Date of purchase: 01/05/2018
What Trusted Customer said about Viator:
Outstanding
About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
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400 First Avenue, Needham, Massachusetts, 02494, United States
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.