How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Primrose Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 96,069 reviews

Trusted Customer

Feefo Verified

8 days ago

Great delivery

Easy to order; delivered quickly. Thank you.

primrose-uk

Primrose

8 days ago

Thank you for your lovely feedback – we’re really pleased you found it easy to order and that your delivery arrived quickly!

Product reviews

Date of purchase: 06/16/2026

Tim and Clare V

Feefo Verified

8 days ago

What Tim and Clare V said about Primrose:

Pond in a trough

Came as ordered.

primrose-uk

Primrose

8 days ago

Thanks so much for your review! We're glad to hear your Pond in a Trough arrived as ordered.

Product reviews

Date of purchase: 06/16/2026

dex whiteley

Feefo Verified

8 days ago

What dex whiteley said about Primrose:

Lovely water feature

Easy to navigate the website and then kept updated on order and delivery

primrose-uk

Primrose

8 days ago

Thank you so much for your lovely feedback – we’re delighted you’re happy with the water feature and found the website and delivery updates easy to use.

Product reviews

Date of purchase: 06/16/2026

David Thomas

Feefo Verified

GBR

8 days ago

What David Thomas said about Primrose:

A mowing delight

Good

primrose-uk

Primrose

8 days ago

Hi David, thanks for the great review! Always happy to help, so let us know if you need anything else.

Product reviews

Date of purchase: 06/16/2026

Trusted Customer

Feefo Verified

8 days ago

Water Feature

Excellent service

primrose-uk

Primrose

8 days ago

Thank you for your lovely feedback – we’re delighted you were happy with the service and hope you enjoy your water feature!

Product reviews

Date of purchase: 06/16/2026

Trusted Customer

Feefo Verified

8 days ago

Great service Great product

Excellent service, really impressed with the speedy delivery

primrose-uk

Primrose

8 days ago

Thank you for your lovely feedback – we’re really pleased you’re happy with both the product and the speedy delivery!

Product reviews

Date of purchase: 06/02/2026

Trusted Customer

Feefo Verified

9 days ago

Brilliant

Getting money back very quick but having to get rid of rubbish not good

primrose-uk

Primrose

9 days ago

Thanks for sharing your thoughts – it’s great to hear your refund was processed quickly, but we’re sorry the issue with disposing of the rubbish has spoiled things. Your feedback is really helpful and we’ll use it to see where we can improve.

Product reviews

Date of purchase: 06/01/2026

Trusted Customer

Feefo Verified

9 days ago

Good small composter

From order to delivery it was a matter of days. Good service

primrose-uk

Primrose

9 days ago

Thank you for your lovely feedback – I’m glad your composter arrived so quickly and that you were happy with our service.

Product reviews

Date of purchase: 06/15/2026

Trusted Customer

Feefo Verified

9 days ago

Good service

Fast znd efficient service

primrose-uk

Primrose

9 days ago

Thank you for your lovely feedback – we’re really pleased to hear you found our service fast and efficient.

Product reviews

Date of purchase: 05/26/2026

Trusted Customer

Feefo Verified

9 days ago

Cherub water feature

Excellent service from primrose as always have shopped with them before item comes well package and deliver by courier right to the door.

primrose-uk

Primrose

9 days ago

Thank you so much for your lovely feedback and for choosing to shop with us again – we’re delighted you’re happy with both the cherub water feature and our delivery service.

Product reviews

Date of purchase: 06/01/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Primrose Reviews

Primrose Woven Willow Edging - Pack Of 2More reviews of this product (58)View product websiteExactly what I needed. The exact length I needed, and a super little border for the area I needed to protect. Sturdy and good quality and should hold for some time.

80cm Poly-Terrazzo Small Trough PlanterMore reviews of this product (7)View product websiteAfter a long search , this took preference over plastic, steel, concrete/stone equivalent to replace a half barrel water feature. Very pleased.

1m FlexiBorder Garden Edging in Black - H8cm by EcoShapeMore reviews of this product (62)View product websiteAn excellent product which I have used for years- excellent for mowing edges

Kendal Warm Granite Effect 3-Tier Cascade Water Feature With LED LightsMore reviews of this product (137)View product websiteService and delivery were excellent all as stated. Water feature was better than expected and fitted into our garden.

Fence and Wall Spikes - Black - Cat Repellent Security Spikes by PestByeMore reviews of this product (2,544)View product websiteBrilliant product that has kept the squirrels out of my garden. Really easy to install and good value for money

Wooden Composter: Small 373 Litres by Lacewing™More reviews of this product (174)View product websiteWe needed a good looking small compost bin and this is perfect. Very easy to assemble.

Fountain Safe Water Feature CleanerMore reviews of this product (13)View product websiteKeeps the green under contro in my fountain.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?