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Primrose Reviews

https://www.primrose.co.uk
Rated
Excellent

The UK's #1 Garden Specialist

Service
4.4
/5
Product
4.2
/5

5

4

3

2

1

1,789

296

115

81

212

2,493

ratings over the past year

Displaying all 94,586 reviews
GL
Gary Leslie
Wakefield
1 day ago
Date of purchase: 06/19/2025
What Gary Leslie said about Primrose:
Lots of choice
Goods arrived on time and undamaged. Good selection and reasonably priced. Lots of information. Web site was well organised and easy to navigate.
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Trusted Customer
1 day ago
Date of purchase: 06/06/2025
Poor
The customer service was good enough and at least they responded to my emails but each email said a different thing in relation to the return and refund which was late.
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Trusted Customer
1 day ago
Date of purchase: 06/20/2025
Was very difficult , tried to cancel my order due to an error on the shipping address. I entered the correct details but it was only showing part of my address so I wanted to cancel or update my...

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Trusted Customer
1 day ago
Date of purchase: 06/06/2025
All as expected.
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RM
Robert McAlpin
Leighton Buzzard
1 day ago
Date of purchase: 06/02/2025
What Robert McAlpin said about Primrose:
Whole experience was excellent, from ordering to delivery
whole experience was first class
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Trusted Customer
2 days ago
Date of purchase: 06/19/2025
Not pleased
website did not state product was out of stock Took money immediately and left me waiting with vague delivery of June rang customer services and found out it was not due in stock until nearly the end...

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DG
Dave The Gardener
Bedford
2 days ago
Date of purchase: 06/19/2025
What Dave The Gardener said about Primrose:
Excellent addition to the garden
Speedy despatch but technical assistance limited to email rather than telephone help
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Trusted Customer
2 days ago
Date of purchase: 06/05/2025
What customer service? Not used.
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Trusted Customer
2 days ago
Date of purchase: 05/27/2025
Wonderful customer service
Good communication and service. Second to none. Faultless
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JO
Josh
Wiltshire
2 days ago
Date of purchase: 06/19/2025
What Josh said about Primrose:
Extremely poor product but very good customer service
Item was delivered quick and the issues were looked into the same day. Replacements were easy to organise and sending back damaged items was zero hassle due to organised collection. Just a shame the...

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About Primrose
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
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+441189035210
Nursery Court, London Road, Windlesham, Surrey, GU20 6LQ, United Kingdom
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About Primrose
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.