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Primrose Reviews | Customer Service Reviews for https://www.feefo.com/reviews/primrose-uk | Feefo

Displaying all 95,814 reviews

Trusted Customer

Feefo Verified

5 hours ago

Highly recommended

Very pleased with my purchase from Primrose. Excellent quality, price and amazing delivery time. Ordered and received the very next day. Highly recommend Primrose!

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

11 hours ago

Repeat

I have done this before

primrose-uk

Primrose

9 hours ago

Thanks for your review. If there’s something specific you’d like help with or to discuss further, please reply here or email us so we can look into it for you.

Product reviews

Date of purchase: 04/21/2026

Trusted Customer

Feefo Verified

1 day ago

Don't order from this company

As above. Pallet dumped on us without warning. Cost £40 to have removed.

primrose-uk

Primrose

15 hours ago

We’re really sorry to hear about your delivery experience and the extra cost you incurred. Please email our customer care team with your order details so we can look into what went wrong and try to make this right.

Product reviews

Date of purchase: 05/05/2026

Mrs Yvonne Ashmore

Feefo Verified

GBR

1 day ago

What Mrs Yvonne Ashmore said about Primrose:

Garden obelisk

Fast ordering and delivery

primrose-uk

Primrose

15 hours ago

Thanks, Yvonne – we’re really pleased to hear you found the ordering and delivery of your garden obelisk so quick! 🌿

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

1 day ago

Excellent garden mirror.

Easy to order and pay and delivery was quick.

primrose-uk

Primrose

15 hours ago

Thank you for your lovely feedback – we’re delighted you found it easy to order and that your garden mirror arrived quickly. 🌿

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

1 day ago

Garden Mirror.

Excellent quick, safe delivery.

primrose-uk

Primrose

15 hours ago

Thank you for your lovely feedback – we’re delighted to hear your garden mirror arrived quickly and safely!

Product reviews

Date of purchase: 05/05/2026

Sam young

Feefo Verified

GBR

1 day ago

What Sam young said about Primrose:

Fantastic customer service

I had an issue with a planter. The service I received was fantastic

primrose-uk

Primrose

15 hours ago

Thanks, Sam! We’re delighted to hear our team could sort the issue with your planter and that you had such fantastic service.

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

1 day ago

First vladd

primrose-uk

Primrose

15 hours ago

Thanks for your review. If there’s anything you’d like help with regarding your order or our service, please let us know a few more details so we can assist.

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

1 day ago

Modern planters

The online shop was easy to navigate, some lovely products.

primrose-uk

Primrose

15 hours ago

Thank you for your lovely feedback – we’re so pleased you found the site easy to use and liked our modern planters. We hope to welcome you back again soon.

Product reviews

Date of purchase: 04/21/2026

Trusted Customer

Feefo Verified

1 day ago

Avoid this company

They do not offer any service once they have your money they ignore all attempts to contact them

primrose-uk

Primrose

1 day ago

We’re very sorry to hear about your experience and that you’ve not had a response so far. We do take customer support seriously and appreciate you sharing this feedback so we can improve. - If you can share a ticket number with us, or reach out to the team at https://www.primrose.co.uk/contact-us/

Product reviews

Date of purchase: 04/30/2026

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Primrose Reviews

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Hadleigh Rectangular Table BlackMore reviews of this product (8)View product websiteGood sturdy table. Suggested improvement: Black Toughened glass does scratch easily by nature, much more easily than normal glass , so I would suggest a factory applied clear film to the surface...Read more

Parasol With Crank WineMore reviews of this product (8)View product websiteNot used yet

1.8m Traditional ObeliskMore reviews of this product (40)View product websiteReally fast delivery, excellent quality product , look fabulous in garden

Louvre Home | Silvergris Style Garden Mirror by Smart GardenMore reviews of this product (2)View product websiteLovely mirror for the garden. As it’s white i spray painted it in green with a distressed look. Delivery was excellent and the mirror was packed very well.

TreeFlection Home Large Garden Mirror Coppergris by Smart GardenMore reviews of this product (3)View product websiteMirror arrived safely snd quickly, The tree of life mirror was bought to match one that I had bought last year. Looks lovely on fence in my garden.

Petrol Blue Glazed Ceramic Bird BathMore reviews of this product (6)View product websiteLovely bird bath

Dark Green Capri Flower Box - SmallMore reviews of this product (1)View product websiteDelighted with quality of planters. There was a problem with delivery which was handled brilliantly.

White stone finish zinc trough planter - MediumMore reviews of this product (1)View product websiteThey are very light a lot easier to move than my current concrete planters. They look very modern, I'm very happy with them.

Full Rope Top Antique Lawn Edging - 1 PackMore reviews of this product (8)View product websiteI tried to contact them , they have not responded to there web contacts page or e mail. Once they have your payment they don't want to know. Avoid this company like theplague

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