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Primrose Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 96,063 reviews

Trusted Customer

Feefo Verified

4 hours ago

Cottagy willow edging

Easy to order and quick delivery

Product reviews

Date of purchase: 06/23/2026

Trusted Customer

Feefo Verified

9 hours ago

good website. Plenty of choice

Have used primrose several times now. Pots, plants and more. Good website and plants or shrubs come beautifully packaged. The only criticism i have is that some come without labels which isnt very...

Product reviews

Date of purchase: 03/24/2026

Trusted Customer

Feefo Verified

12 hours ago

Excellent

primrose-uk

Primrose

9 hours ago

Thank you for your 9/10 rating – we’re really pleased you had an excellent experience with us!

Product reviews

Date of purchase: 06/08/2026

Roger John Walker

Feefo Verified

GBR

15 hours ago

What Roger John Walker said about Primrose:

Always excellent

primrose-uk

Primrose

14 hours ago

Hi Roger, that’s a fantastic review, thanks. Always happy to help, so let us know if you need anything else!

Product reviews

Date of purchase: 06/22/2026

John

Feefo Verified

GBR

1 day ago

What John said about Primrose:

Primrose used to be my go to for awnings it anymore.

Poor in every way.

primrose-uk

Primrose

14 hours ago

Thanks for sharing your thoughts, John – I’m really sorry to hear we’ve let you down this time. We do appreciate the feedback and will use it to improve our service going forward.

Product reviews

Date of purchase: 06/22/2026

Anne

Feefo Verified

1 day ago

What Anne said about Primrose:

Lovely water feature

Great service. Quick delivery.

primrose-uk

Primrose

14 hours ago

Thanks, Anne – we’re delighted you love the water feature and that your delivery arrived quickly. Your feedback really means a lot to us.

Product reviews

Date of purchase: 06/22/2026

Trusted Customer

Feefo Verified

2 days ago

Decent enough for the price

Ok apart from the lack of screws and instructions with the item

primrose-uk

Primrose

1 day ago

Thanks for your feedback – I’m glad you’re happy with the price, but I’m sorry the screws and instructions were missing. Please contact our customer service team so we can arrange to send these out or help you further.

Product reviews

Date of purchase: 06/19/2026

Steph Clayson

Feefo Verified

3 days ago

What Steph Clayson said about Primrose:

Very happy with my mirror!

Fantastic Customer Service from Primrose, they were very efficient and dispatched my replacement mirror very quickly!

primrose-uk

Primrose

1 day ago

Thanks, Steph – we’re delighted you’re happy with your mirror and that the replacement arrived quickly! Your lovely feedback about our customer service really means a lot to us.

Product reviews

Date of purchase: 06/20/2026

Trusted Customer

Feefo Verified

3 days ago

Black Zinc Planter

Easy to order, fast delivery and well packed. Arrived in perfect condition.

primrose-uk

Primrose

1 day ago

Thank you for your lovely feedback – we’re delighted to hear your Black Zinc Planter arrived quickly and in perfect condition!

Product reviews

Date of purchase: 06/04/2026

Anthony Ferguson

Feefo Verified

GBR

3 days ago

What Anthony Ferguson said about Primrose:

Holy Panel

Primrose apologised and sent me another panel. The second one was as bad as the first though. Used Primrose before but may not in the future

primrose-uk

Primrose

1 day ago

Thanks Anthony for taking the time to share this. We try hard to get these things right – but I see we got it wrong this time, and I’m really sorry we’ve left you feeling this way.

Product reviews

Date of purchase: 06/20/2026

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Primrose Reviews

Primrose Woven Willow Edging - Pack Of 2More reviews of this product (58)View product websiteLook lovely but if you have hard ground they are a bit fragile if you try to push/knock them in.

Sorrento Zinc Metal Brick Effect Blade Cascade Water Feature With LED LightsMore reviews of this product (4)View product websiteBeautiful water feature every one has commented on it just the finishing in the garden

Framed Willow Hurdle Fence Panel 1.82m x 1.82m (6ft x 6ft) - Handwoven | Papillon™️More reviews of this product (34)View product websiteAlthough these panels don't last as long as I would like, they look great!

Squirrels Bucket & Tap Solar Cascade Water FeatureMore reviews of this product (74)View product websiteEasy to setup, looks lovely and very relaxing to sit near.

Black Zinc Trough PlanterMore reviews of this product (52)View product websiteI have bought two of these black zinc planters and they look great. Fast delivery, well packed, recommend, thank you!

Framed Willow Hurdle Fence Panel 1.82m x 1.82m (6ft x 6ft) - Handwoven | Papillon™️More reviews of this product (34)View product websiteToo many gaps in willow. Ended up with two panels screwed back to back to increase screening

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