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Primrose Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 95,817 reviews

jim nolan

Feefo Verified

GBR

4 hours ago

What jim nolan said about Primrose:

Don’t bother unless you have a fortnight to waste.

Rubbish

Product reviews

Date of purchase: 05/06/2026

Trusted Customer

Feefo Verified

6 hours ago

Only trust Primrose online not eBay

They don’t respond to emails quick enough. I had to telephone.

primrose-uk

Primrose

4 hours ago

Thanks for sharing your experience – we’re sorry for the delay in email responses and the inconvenience this caused you. We’ll use your feedback to improve our service and aim to respond much faster in future.

Product reviews

Date of purchase: 05/06/2026

Trusted Customer

Feefo Verified

11 hours ago

Expect a huge pallet to get rid of.

Business using customers as a free way to tip their business waste. Pestering for reviews. I never give positive reviews, I am not an employee.

primrose-uk

Primrose

4 hours ago

Thanks for sharing your experience; we understand why you feel this way and we’re sorry to hear it. We’ll pass your comments on to the relevant team so we can review how we handle packaging and review requests in future.

Product reviews

Date of purchase: 05/06/2026

Trusted Customer

Feefo Verified

19 hours ago

Highly recommended

Very pleased with my purchase from Primrose. Excellent quality, price and amazing delivery time. Ordered and received the very next day. Highly recommend Primrose!

primrose-uk

Primrose

4 hours ago

Thank you so much for your lovely feedback and recommendation – we’re delighted you were happy with the quality, price and speedy delivery!

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

1 day ago

Repeat

I have done this before

primrose-uk

Primrose

1 day ago

Thanks for your review. If there’s something specific you’d like help with or to discuss further, please reply here or email us so we can look into it for you.

Product reviews

Date of purchase: 04/21/2026

Trusted Customer

Feefo Verified

1 day ago

Don't order from this company

As above. Pallet dumped on us without warning. Cost £40 to have removed.

primrose-uk

Primrose

1 day ago

We’re really sorry to hear about your delivery experience and the extra cost you incurred. Please email our customer care team with your order details so we can look into what went wrong and try to make this right.

Product reviews

Date of purchase: 05/05/2026

Mrs Yvonne Ashmore

Feefo Verified

GBR

1 day ago

What Mrs Yvonne Ashmore said about Primrose:

Garden obelisk

Fast ordering and delivery

primrose-uk

Primrose

1 day ago

Thanks, Yvonne – we’re really pleased to hear you found the ordering and delivery of your garden obelisk so quick! 🌿

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

1 day ago

Excellent garden mirror.

Easy to order and pay and delivery was quick.

primrose-uk

Primrose

1 day ago

Thank you for your lovely feedback – we’re delighted you found it easy to order and that your garden mirror arrived quickly. 🌿

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

1 day ago

Garden Mirror.

Excellent quick, safe delivery.

primrose-uk

Primrose

1 day ago

Thank you for your lovely feedback – we’re delighted to hear your garden mirror arrived quickly and safely!

Product reviews

Date of purchase: 05/05/2026

Sam young

Feefo Verified

GBR

1 day ago

What Sam young said about Primrose:

Fantastic customer service

I had an issue with a planter. The service I received was fantastic

primrose-uk

Primrose

1 day ago

Thanks, Sam! We’re delighted to hear our team could sort the issue with your planter and that you had such fantastic service.

Product reviews

Date of purchase: 05/05/2026

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Primrose Reviews

Bermuda Aquatic Pond Planting BasketMore reviews of this product (5)View product website2 weeks for a pack of pond baskets is a joke are the excuses they use for the delay

High-Powered Pest Device - Rat and MouseMore reviews of this product (240)View product websitePlease only purchase from Primrose don’t purchase from the eBay marketplace which reckons they’re from Primrose. They are not.

Thick Carbonised Black Bamboo Fencing Screening Roll | Papillon™More reviews of this product (243)View product websiteVery pleased with my purchase from Primrose. Excellent quality, price and amazing delivery time. Ordered and received the very next day. Highly recommend Primrose!

Hadleigh 6 Armchairs With Pattern Cushions WineMore reviews of this product (8)View product website

Hadleigh Rectangular Table BlackMore reviews of this product (8)View product websiteGood sturdy table. Suggested improvement: Black Toughened glass does scratch easily by nature, much more easily than normal glass , so I would suggest a factory applied clear film to the surface...Read more

Parasol With Crank WineMore reviews of this product (8)View product websiteNot used yet

1.8m Traditional ObeliskMore reviews of this product (40)View product websiteReally fast delivery, excellent quality product , look fabulous in garden

Louvre Home | Silvergris Style Garden Mirror by Smart GardenMore reviews of this product (2)View product websiteLovely mirror for the garden. As it’s white i spray painted it in green with a distressed look. Delivery was excellent and the mirror was packed very well.

TreeFlection Home Large Garden Mirror Coppergris by Smart GardenMore reviews of this product (3)View product websiteMirror arrived safely snd quickly, The tree of life mirror was bought to match one that I had bought last year. Looks lovely on fence in my garden.

Petrol Blue Glazed Ceramic Bird BathMore reviews of this product (6)View product websiteLovely bird bath

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