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Primrose Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 96,057 reviews

Trusted Customer

Feefo Verified

1 day ago

Decent enough for the price

Ok apart from the lack of screws and instructions with the item

primrose-uk

Primrose

4 hours ago

Thanks for your feedback – I’m glad you’re happy with the price, but I’m sorry the screws and instructions were missing. Please contact our customer service team so we can arrange to send these out or help you further.

Product reviews

Date of purchase: 06/19/2026

Steph Clayson

Feefo Verified

1 day ago

What Steph Clayson said about Primrose:

Very happy with my mirror!

Fantastic Customer Service from Primrose, they were very efficient and dispatched my replacement mirror very quickly!

primrose-uk

Primrose

4 hours ago

Thanks, Steph – we’re delighted you’re happy with your mirror and that the replacement arrived quickly! Your lovely feedback about our customer service really means a lot to us.

Product reviews

Date of purchase: 06/20/2026

Trusted Customer

Feefo Verified

1 day ago

Black Zinc Planter

Easy to order, fast delivery and well packed. Arrived in perfect condition.

primrose-uk

Primrose

4 hours ago

Thank you for your lovely feedback – we’re delighted to hear your Black Zinc Planter arrived quickly and in perfect condition!

Product reviews

Date of purchase: 06/04/2026

Anthony Ferguson

Feefo Verified

GBR

1 day ago

What Anthony Ferguson said about Primrose:

Holy Panel

Primrose apologised and sent me another panel. The second one was as bad as the first though. Used Primrose before but may not in the future

primrose-uk

Primrose

4 hours ago

Thanks Anthony for taking the time to share this. We try hard to get these things right – but I see we got it wrong this time, and I’m really sorry we’ve left you feeling this way.

Product reviews

Date of purchase: 06/20/2026

Trusted Customer

Feefo Verified

3 days ago

Appalling waste of time

Dreadful

primrose-uk

Primrose

2 days ago

Oh no, that’s so disappointing – we like to think we can do much better than that. Could you email us with your details and a reference to this review so we can look into what went wrong?

Product reviews

Date of purchase: 06/04/2026

Trusted Customer

Feefo Verified

4 days ago

great

Prompt and courteous service

primrose-uk

Primrose

3 days ago

Glad to be of service! And thanks for the great review – we hope to see you again soon.

Product reviews

Date of purchase: 06/03/2026

Trusted Customer

Feefo Verified

4 days ago

Very very happy !

primrose-uk

Primrose

4 days ago

Hi, thanks for the great review! Always happy to help, so let us know if you need anything else.

Product reviews

Date of purchase: 06/17/2026

Trusted Customer

Feefo Verified

4 days ago

Run don’t walk to buy this 🤩

First class - speedy delivery with no issues

primrose-uk

Primrose

4 days ago

Thank you so much for your lovely feedback – we’re delighted your order arrived quickly and smoothly! 🌟

Product reviews

Date of purchase: 06/16/2026

Trusted Customer

Feefo Verified

4 days ago

Pot was good, service was not

Poor, as stated in main review, we feel unable to purchase from Primrose because we cannot be sure we will receive the product and that any resolution will be confidently dealt with.

primrose-uk

Primrose

4 days ago

We’re really sorry to hear about your experience and that it’s affected your confidence in us. Thank you for sharing this feedback – we’ll use it to improve our service.

Product reviews

Date of purchase: 06/03/2026

Trusted Customer

Feefo Verified

4 days ago

Satisfied

Efficient and professional

primrose-uk

Primrose

4 days ago

Thank you for your review – I’m really pleased to hear you found us efficient and professional.

Product reviews

Date of purchase: 06/17/2026

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Primrose Reviews

Black Zinc Trough PlanterMore reviews of this product (52)View product websiteI have bought two of these black zinc planters and they look great. Fast delivery, well packed, recommend, thank you!

Framed Willow Hurdle Fence Panel 1.82m x 1.82m (6ft x 6ft) - Handwoven | Papillon™️More reviews of this product (33)View product websiteToo many gaps in willow. Ended up with two panels screwed back to back to increase screening

Silver Zinc Trough PlanterMore reviews of this product (24)View product websiteI can’t because it never arrived. I received my money back but will not use this company again

Shubunkin Spills 4-Tier Cascading Water Feature With LED LightsMore reviews of this product (63)View product websitelovely fountain, looks great day and night

Minel Solar Cherub Bird Bath Water FountainMore reviews of this product (14)View product websiteThere was a slight problem, but I can not fault the customer service , the were quick efficient and my problem was resolved very quickly ! Highly recommend.

116 cm Post for Gothic Garden Fence in BlackMore reviews of this product (25)View product websiteExtremely impressed with quality - looks fantastic

Gate for Triple Arch Finial Fence in BlackMore reviews of this product (4)View product websiteExcellent value for money, speedy delivery 🚚 much better quality than expected for price. Would highly recommend- will definitely use again

H37cm Chelsea Lead Effect Framed Cube Planter - By Terra PotMore reviews of this product (11)View product websiteOne pot had been slightly damaged in transit but otherwise efficient and great quality. Lovely friendly driver

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