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Primrose Reviews

https://www.primrose.co.uk

EXCELLENT

The UK's #1 Garden Specialist

Service

4.5

Product

4.4

1,086

134

1,380

ratings over the past year

Displaying all 96,326 reviews

Trusted Customer

Feefo Verified

2 hours ago

Terrible possibly no customer service , damaged goods never replaced

Terrible … I presume it was AI , replies did not answer my problem . Damaged goods never never replaced , emails either ignored or given irrelevant replies . I will never use this company again

Product reviews

Date of purchase: 08/07/2026

Mark Stevens

Feefo Verified

GBR

5 hours ago

What Mark Stevens said about Primrose:

Good value for money. Nice looking set.

Good service from start to finish. Delivery was in good time and we'll packaged.

Product reviews

Date of purchase: 07/24/2026

Linz

Feefo Verified

GBR

11 hours ago

What Linz said about Primrose:

Fine, although one piece was broken and we had to mend it before assembly. Delivery was on time and instructions were ok.

Product reviews

Date of purchase: 08/07/2026

Trusted Customer

Feefo Verified

16 hours ago

210 water butt

Brilliant service customer service excellent

Product reviews

Date of purchase: 07/24/2026

Trusted Customer

Feefo Verified

22 hours ago

Lwazi

Lwazi has been excellent. Lwazi answered my emails promptly and dealt with the issues in a professional and most satisfactory way.

Product reviews

Date of purchase: 08/04/2026

Trusted Customer

Feefo Verified

1 day ago

Sail Shade

On par with what anyone would expect from receiving a delivery from any other company. Nothing outstanding and no falling short of standards.

primrose-uk

Primrose

23 hours ago

Thanks for your balanced feedback on the sail shade – we’re pleased it met your expectations, and we appreciate you taking the time to leave a review.

Product reviews

Date of purchase: 07/22/2026

Peter harvey

Feefo Verified

1 day ago

What Peter harvey said about Primrose:

Excellent

primrose-uk

Primrose

23 hours ago

Thanks, Peter! Here at Primrose we really appreciate you taking the time to leave such positive feedback.

Product reviews

Date of purchase: 08/06/2026

Trusted Customer

Feefo Verified

1 day ago

Great customer service and good service

primrose-uk

Primrose

1 day ago

Thank you for your lovely feedback – we’re really pleased you were happy with our service!

Product reviews

Date of purchase: 08/06/2026

Trusted Customer

Feefo Verified

2 days ago

Very good products

Very good service, good customer relations

primrose-uk

Primrose

2 days ago

Glad to be of service! And thanks for the great review – we really appreciate your kind words.

Product reviews

Date of purchase: 08/05/2026

Nicky PJ

Feefo Verified

GBR

2 days ago

What Nicky PJ said about Primrose:

Super Quick Delivery = Excellent Shade Sail.!!

Super Quick Delivery = Excellent.!!

primrose-uk

Primrose

2 days ago

Thank you so much for your lovely feedback – we’re delighted to hear you’re happy with both the delivery speed and your shade sail!

Product reviews

Date of purchase: 08/05/2026

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Primrose Reviews

Hadleigh Set of 6 Armchairs With Cushions In NavyMore reviews of this product (12)View product websiteThe table and chairs are very good value for money. Self assembly was easy, thankfully. All feels solid and looks good.

Hadleigh 2.5m Steel Crank Parasol In NavyMore reviews of this product (12)View product websiteThis parasol does the job and looks nice. Minor fault is the hole is a little large in the table.

Hadleigh Rectangular Glass Topped Dining Table In BlackMore reviews of this product (12)View product websiteGood looking table, easy to erect. Feels nice and solid.

L1.4m Pine Raised Trough PlanterMore reviews of this product (55)View product websiteLooks fab when constructed. Had to fix one piece that was either broken in the factory or during transportation, but sorting it ourselves was quicker and easier than sending it back. Could do with...Read more

L1.2m Pine Raised Trough PlanterMore reviews of this product (55)View product websiteLooks nice, easy to put together. Could do with a 'drop in' liner rather than having to make our own.

L70cm Pine Raised Trough PlanterMore reviews of this product (55)View product websiteLooks nice when put together, easy to construct. Could do with a drop in liner to save the faff of having to create our own.

64in Perching Birds Obelisk in BlackMore reviews of this product (3)View product websiteObelisk purchased but was delivered faulty twice. Obviously a problem at distribution. Lwazi at customer service is a star and dealt with everything very satisfactory.

Fairy On A Clam Bird Bath Water FeatureMore reviews of this product (24)View product websiteVery good services

Naiades Bronze Maiden Statue & Surround Water FeatureMore reviews of this product (7)View product websiteExcellent customer service and great service

Thermal Extra Grip Gardening Gloves Latex All Purpose Sage by Smart GardenMore reviews of this product (5)View product websitevery good gardening gloves

Standard Water Resistant 3.6m Triangle Orange Sail Shade - Exclusively | Kookaburra®More reviews of this product (8)View product websiteSuper quick delivery and shade perfect and great price and quality too. This is the third shade sale I've purchased from Primrose and love them.

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