Merchant Logo
Rated
Excellent

The UK's #1 Garden Specialist

Service
4.4
/5
Product
4.2
/5

5

4

3

2

1

1,814

303

118

81

215

2,531

ratings over the past year

Displaying all 94,625 reviews
Trusted Customer
2 days ago
Date of purchase: 06/24/2025
Realistic waterfall
Arrived on time.
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 06/24/2025
Avoid these panels
Even though the product was rubbish the service was very good - immediate replacement and nice, friendly people.
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 06/24/2025
Excellent
Product reviews

0
Share
DW
Debra Williams
Bracknell
2 days ago
Date of purchase: 06/10/2025
What Debra Williams said about Primrose:
Great , received really quickly
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 06/23/2025
Great product
Delivered in a few days as promised very easy to set up. Lovely water feature
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 06/23/2025
Quick and easy to order..well made and look great in my garden..Hopefully I will be buying more soon as I start sorting out my garden…
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 06/23/2025
Good selection to choose from. Prompt delivery service.
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 06/23/2025
Fountain review
Fast despatch. Exactly as described
Product reviews

0
Share
JO
John
Cambridge
2 days ago
Date of purchase: 06/09/2025
What John said about Primrose:
Poor customer responses.
More like a do it yourself kit that a planned product. When contacted with concerns, specifically the website says the water feature comes with LED lights and it doesn’t. Response was “oh our website...

Read all
Product reviews

0
Share
AR
Alan Rose
Felixstowe
2 days ago
Date of purchase: 06/09/2025
What Alan Rose said about Primrose:
Fine, but.took about a month to arrive
Product reviews

0
Share
About Primrose
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Read all
Nursery Court, London Road, Windlesham, Surrey, GU20 6LQ, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Primrose
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.