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Primrose Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 96,327 reviews

Nina Taylor

Feefo Verified

GBR

3 days ago

What Nina Taylor said about Primrose:

Terrible delivery by DX

The product arrived very quickly, but DX don't care enough to wait for us to answer the door. My order was left outside, where a lot of people pass by. Rubbish!

primrose-uk

Primrose

3 days ago

Thanks for sharing your experience, Nina; I’m really sorry your order was left in an unsuitable place. This isn’t the standard we expect from our carriers—please email our customer care team with your order details so we can look into this and help.

Product reviews

Date of purchase: 08/03/2026

Georgina Tacagni

Feefo Verified

GBR

4 days ago

What Georgina Tacagni said about Primrose:

A few snags but ended up being a good product

Primrose had a message saying product wasn’t available until August which was not the case. We received it in a day or two in July

primrose-uk

Primrose

4 days ago

Thanks for your feedback, Georgina – I’m glad the product arrived quickly in the end, and we’ll review our availability messaging to make sure it’s more accurate in future.

Product reviews

Date of purchase: 07/20/2026

Trusted Customer

Feefo Verified

4 days ago

Primrose planters

Easy to use website. Order placed and dealt with promptly. Fast delivery.

primrose-uk

Primrose

4 days ago

Thank you for your lovely feedback – we’re really pleased you found the website easy to use and your order arrived quickly.

Product reviews

Date of purchase: 08/03/2026

Trusted Customer

Feefo Verified

4 days ago

Professional, friendly and efficient customer service staff

primrose-uk

Primrose

4 days ago

Thank you for your feedback – I’m sorry to hear the 1.8m Pine Raised Trough Planter didn’t meet your expectations, but I’m glad our customer service team were able to help. If you’d like us to look into anything further, please email us with your order details.

Product reviews

Date of purchase: 07/20/2026

Tony Skelton

Feefo Verified

GBR

4 days ago

What Tony Skelton said about Primrose:

super bit of kit

great service, product as advertised

primrose-uk

Primrose

4 days ago

Thanks, Tony! I’m really pleased you found the product as advertised and the service great – we really appreciate your feedback.

Product reviews

Date of purchase: 08/03/2026

Paul Mr Brivati

Feefo Verified

5 days ago

What Paul Mr Brivati said about Primrose:

Excellent Service and very efficient

primrose-uk

Primrose

4 days ago

Thank you so much for your lovely feedback – we’re delighted you found our service efficient and had an excellent experience with us.

Product reviews

Date of purchase: 08/01/2026

Lynn .

Feefo Verified

GBR

6 days ago

What Lynn . said about Primrose:

Excellent delivery time.

primrose-uk

Primrose

5 days ago

Thank you for your lovely feedback on the delivery time, we really appreciate it!

Product reviews

Date of purchase: 08/01/2026

Trusted Customer

Feefo Verified

6 days ago

Great product

Item arrived within 2 days well packaged with all the fixings and Allen keys so no additional tools required

primrose-uk

Primrose

5 days ago

Thank you for your lovely feedback — we’re really pleased to hear your order arrived so quickly and had everything you needed.

Product reviews

Date of purchase: 08/01/2026

Trusted Customer

Feefo Verified

6 days ago

Unique.

V quick and friendly

primrose-uk

Primrose

5 days ago

Thanks for the lovely feedback! Here at Primrose we work hard to give great service, so it’s wonderful to hear this.

Product reviews

Date of purchase: 07/31/2026

Paul martin

Feefo Verified

6 days ago

What Paul martin said about Primrose:

My purchase came on time and was what i expected.

primrose-uk

Primrose

5 days ago

Thank you, Paul – we’re really pleased to hear your order arrived on time and met your expectations. 🌿

Product reviews

Date of purchase: 07/31/2026

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Primrose Reviews

High-Powered Pest Device - Rat and MouseMore reviews of this product (242)View product websiteThe gadget lights up, but the rat doesn't care! It is still with us. I have no idea if it makes any sound, for obvious reasons.

Jet Spray Cat Repeller By PestBye®More reviews of this product (240)View product websitePretty good, better than I was expecting. I had purchased other manufacturers versions of this and had problems. This particular product leaked at the connection within the unit (stem and main part...Read more

H44cm Zinc Galvanised Black Flared Square Planter - By Primrose™More reviews of this product (17)View product websiteExactly as described. Good quality, good price. Delivered very quickly.

Zinc Galvanised Black Flared Square Planter - By Primrose™More reviews of this product (17)View product websiteProduct is exactly as described. Good quality, good price and delivered very quickly.

L1.8m Pine Raised Trough PlanterMore reviews of this product (185)View product websiteReally poor quality!! I've ordered the L1.8m Pine Raised Trough Planter twice before and both of those were OK so not sure if I was just unlucky with this one or the quality in general has...Read more

Stainless Steel Sheer Descent Waterfall Blade Cascade Rear SupplyMore reviews of this product (3)View product websiteeasily installed although levelling was an issue at site, no fault of the item, flow is much determined by pump size, but is regular and evenly spread over the whole blade

Black Zinc Trough PlanterMore reviews of this product (53)View product websiteGreat service and delivered on their promise.

Gothic Window Pot TrellisMore reviews of this product (4)View product websiteThe gothic window trellis is just what I was looking for to add some shape to my fence.. it feels sturdy and was a very reasonable price.

Wooden Hammock Stand Natural by TortolaMore reviews of this product (4)View product websiteSolid and sturdy and very comfortable. Easy to assemble although really a 2 person job. Amazing value

Fabric Spread Bar Hammock Sage by TortolaMore reviews of this product (4)View product websiteGood quality comfortable and easy to attach

Kennet Set Of 6 Reclining Dining Chairs In Beige & White Stripe By Hectare®More reviews of this product (1)View product websiteOrdering easy. Service pleasant and helpful. Delivery incredibly quick! Couldn’t get much better!!!

Fabric Spread Bar Hammock Sage by TortolaMore reviews of this product (1)View product websiteEverything was excellent.from start to finish

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