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Primrose Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 95,819 reviews

Mr Richard Dow

Feefo Verified

GBR

3 days ago

What Mr Richard Dow said about Primrose:

All good

Happy with the service I received, I haven't installed my purchases yet so can't really say much more.

primrose-uk

Primrose

3 days ago

Thanks for your feedback, Mr Dow – we’re pleased you’re happy with the service so far, and we hope everything goes smoothly when you come to install your items.

Product reviews

Date of purchase: 05/04/2026

Michael Hornsby

Feefo Verified

3 days ago

What Michael Hornsby said about Primrose:

I wouldn’t bother

They couldn’t care less

primrose-uk

Primrose

3 days ago

I’m really sorry you feel this way, Michael. We clearly haven’t met your expectations, and we do care about putting things right—please email our customer service team with your order details so we can look into this for you.

Product reviews

Date of purchase: 05/04/2026

Alvin F

Feefo Verified

GBR

4 days ago

What Alvin F said about Primrose:

Glad to have found Primrose ...

Quick delivery and site was easy to navigate.

primrose-uk

Primrose

3 days ago

Thank you, Alvin – we’re really pleased you found the site easy to use and that your order arrived quickly. 🌿

Product reviews

Date of purchase: 04/06/2026

Trusted Customer

Feefo Verified

4 days ago

Sun shades.

I have purchased from primrose before a retractable awning last time this year the sun shade, on both purchases have been competitively priced, and good quality goods arrived on time undamaged, can...

primrose-uk

Primrose

4 days ago

Thank you so much for your continued support and recommendation – we’re delighted you’ve been happy with both your awning and sun shade, as well as our prices and delivery. 😊 We really look forward to helping you again in future.

Product reviews

Date of purchase: 04/13/2026

Trusted Customer

Feefo Verified

5 days ago

Quick delivery and we'll packaged.

primrose-uk

Primrose

4 days ago

Thank you for your lovely feedback – we’re delighted your order arrived quickly and well packaged.

Product reviews

Date of purchase: 04/18/2026

Trusted Customer

Feefo Verified

5 days ago

Lovely awnings, maybe could do with a different courier

Aside from a poor choice of delivery service I have no complaints

primrose-uk

Primrose

4 days ago

Thank you for the lovely feedback about our awnings, and for highlighting the delivery issue — we’ll review this with our courier to improve the service.

Product reviews

Date of purchase: 05/02/2026

Trusted Customer

Feefo Verified

5 days ago

Good service. Product packaged very well and delivered quickly.

primrose-uk

Primrose

4 days ago

Thank you for your lovely feedback – we’re delighted you were happy with the service, packaging and speedy delivery. 🌿

Product reviews

Date of purchase: 04/18/2026

Trusted Customer

Feefo Verified

5 days ago

Patio set

The item was recommended by my son, he had previously brought the same set, but 6 seat. The service was very easy on line,

primrose-uk

Primrose

4 days ago

Thank you for your lovely feedback and for choosing a set recommended by your son – we’re really pleased you found ordering online so easy. Enjoy your new patio set!

Product reviews

Date of purchase: 04/29/2026

Trusted Customer

Feefo Verified

6 days ago

Sturdy willow fencing

Good, responsive service

primrose-uk

Primrose

4 days ago

Thank you for your feedback – we’re really pleased you’re happy with the sturdy willow fencing and our service.

Product reviews

Date of purchase: 05/01/2026

Trusted Customer

Feefo Verified

6 days ago

Good product, poor delivery service

Delivery service poor

primrose-uk

Primrose

4 days ago

Thanks for your feedback – I’m glad you’re happy with the product, but I’m sorry the delivery service let you down. We’ll use your comments to review our couriers and improve the delivery experience.

Product reviews

Date of purchase: 05/01/2026

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Primrose Reviews

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76cm Silvergris Eden Arched Wall Mirror by Smart GardenMore reviews of this product (5)View product websiteGreat mirrors which we use in our garden. Sturdy and excellent quality. Came very well packaged and quick delivery.

3.5m Budget Manual Awning, IvoryMore reviews of this product (2)View product websiteI'm really pleased with the awning. It looks great, works really well and was very well packaged. I didn't install mine myself but the person who did said it wasn't too difficult and he put it up in...Read more

Hadleigh 4 Seater Garden Dining Furniture Set In Navy By Hectare®More reviews of this product (33)View product websiteReally comfortable patio set, well made, good delivery and really good price

Willow Bunch Weave Hurdle Fence Panel 1.82m x 0.9m (6ft x 3ft) - Handwoven | Papillon™️More reviews of this product (181)View product websiteWell made, sturdy and attractive fencing

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