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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

Product

4.6

2,400

295

2,879

ratings over the past year

Displaying all 72,592 reviews

Mr Chris Hendzel

Feefo Verified

GBR

7 days ago

What Mr Chris Hendzel said about Petplan:

Great all round service

Great Service. Peace of mind, hassle free, so easy to use. Competitive pricing

Date of purchase: 08/18/2026

Trusted Customer

Feefo Verified

7 days ago

Prompt and passionate.

Very good service at a very difficult time.

Date of purchase: 08/18/2026

Trusted Customer

Feefo Verified

7 days ago

Excellent service

Very prompt no-quibble service

Date of purchase: 08/18/2026

Trusted Customer

Feefo Verified

7 days ago

They are perfect.

I have 2 cats ,both of them with Petplan. I heard about Petplan from friends, that they are very quick, honest. When one of my cat got ill,I paid a lot of money. I said ,let's try to claim the...

Date of purchase: 08/18/2026

Mr Mervin Smyth

Feefo Verified

GBR

7 days ago

What Mr Mervin Smyth said about Petplan:

Vet bill

Very prompt payment of the vet bill. Took a lot of our minds at this hard time.

Date of purchase: 08/18/2026

Trusted Customer

Feefo Verified

10 days ago

It was mostly good but there was a long delay on processing one of my recent claims. I don't think it would have been picked up if I hadn't called to ask about it.

Gigi

Petplan

6 days ago

Hi, Thank you for your review. We appreciate your thoughts on our claims processing times and the frustration with delay, it's not our usual standard so we thank you for bringing this to our attention and this has been logged as feedback so we can improve on this process for our customers. Thanks, Gigi - The Customer Service Team

Date of purchase: 08/11/2026

Mx Tracey Dixon

Feefo Verified

GBR

11 days ago

What Mx Tracey Dixon said about Petplan:

Great

Always great - thank you!

Date of purchase: 08/14/2026

Trusted Customer

Feefo Verified

11 days ago

Easy

Only just got pet plan, it was easy to do on line. Straight forward with just what I needed for my new kitten. Thank you

Date of purchase: 08/16/2026

Mrs Catherine Baird

Feefo Verified

GBR

12 days ago

What Mrs Catherine Baird said about Petplan:

Haven't used it yet

Date of purchase: 07/29/2026

Mrs Yvonne Carpenter

Feefo Verified

GBR

12 days ago

What Mrs Yvonne Carpenter said about Petplan:

I feel I've been a victim of fraud and am disgusted with Petplan

Disgusting As far as I'm concerned petplan were fraudulent in their claims for the For Life policy I purchased

Rebecca

Petplan

7 days ago

Hi Yvonne, I'm sorry to hear of the situation you've experienced. Please may I ask you to email social@petplan.co.uk with your policy details and concern and we can look into this for you. Thanks, Becky - The Petplan Team

Date of purchase: 08/13/2026