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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,509

318

82

40

85

3,034

ratings over the past year

Displaying all 71,734 reviews

MM

Mr David Mckenna

Feefo Verified

11 days ago

What Mr David Mckenna said about Petplan:

Broken website, unclear steps for cover, slows

Website was unclear what steps required for a pre authorisation claim from vet. I used the website to put in a claim initially for petplan to pay my vet in advance of the appointment, but it took...

Zen

Petplan

11 days ago

Hi, Thank you for your feedback. I understand the frustration caused with issues you experienced. Can I ask you to email social@petplan.co.uk with your policy number and full name and we can look into that for you. Thanks, Zen – The Customer Service Team

Date of purchase: 04/29/2026

0

MN

Mrs Helen Norman

Feefo Verified

GBR

11 days ago

What Mrs Helen Norman said about Petplan:

All claimed through our vets. Easy process and quickly communicated that claim successful and money paid in short time frame. Great service and communication.

Date of purchase: 04/29/2026

0

Trusted Customer

Feefo Verified

11 days ago

Good service and very friendly

Date of purchase: 05/02/2026

0

MP

Mrs G Powell

Feefo Verified

GBR

11 days ago

What Mrs G Powell said about Petplan:

It was very easy to arrange my new policy. Have always had good service from Petplan.

Date of purchase: 05/02/2026

0

MB

Mrs Sandra Bishop

Feefo Verified

12 days ago

Date of purchase: 05/01/2026

0

ML

Mr Peter Legg

Feefo Verified

GBR

12 days ago

What Mr Peter Legg said about Petplan:

There when I need them

Petplan was there when my old dog had failing health and eventually passed away by helping with her vet fees. The offer of contacts to help with the bereavement process was greatly appreciated....

Date of purchase: 05/01/2026

0

MD

Miss Hayley Debbage

Feefo Verified

GBR

12 days ago