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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,364

286

71

31

74

2,826

ratings over the past year

Displaying all 72,611 reviews

Trusted Customer

Feefo Verified

3 months ago

It was very simple, smooth and efficent

Date of purchase: 05/19/2026

0

MG

Mr John Gilvary

Feefo Verified

GBR

3 months ago

What Mr John Gilvary said about Petplan:

Petplan customer service is AMAZING and cannot be faulted. We have been with them since 2010 and have had three dogs supported by Petplan. Can’t be faulted and would highly recommend. AAA******

Date of purchase: 05/26/2026

0

Trusted Customer

Feefo Verified

3 months ago

Ezras growth removal.

The service I recieved was great. The claim was processed and paid in a few days to my vets. With no problems to myself. Many thanks Petplan.

Date of purchase: 05/26/2026

0

MG

Mrs Kathy Goodgrove

Feefo Verified

3 months ago

Date of purchase: 05/22/2026

0

Trusted Customer

Feefo Verified

3 months ago

The claims process is simple and up to present, we've had no issues with our ongoing claim ..

Date of purchase: 05/25/2026

0

Trusted Customer

Feefo Verified

3 months ago

Date of purchase: 05/24/2026

0

Trusted Customer

Feefo Verified

3 months ago

Great service!

Easy, no fuss and reliable.

Date of purchase: 05/22/2026

0

MD

Mrs Marianne Dudley

Feefo Verified

GBR

3 months ago

What Mrs Marianne Dudley said about Petplan:

Uncomplicated

Everything is so smooth and uncomplicated. We’ve been with pet plan for many years and never had a problem with a claim.

Date of purchase: 05/24/2026

0

MJ

Mr Conor Jackson

Feefo Verified

3 months ago

What Mr Conor Jackson said about Petplan:

Refused to pay claim

I got the pet plan that covered the insurance, I then made a claim due to a prolapse and a visit to the vet, they denied my claim due to to ‘already having symptoms’ but my cat didn’t have symptoms...

Rebecca

Petplan

3 months ago

Hi Conor, I'm sorry to hear you're unhappy with the claim outcome. If you'd like to discuss this further, please email social@petplan.co.uk with your policy details. Thanks, Becky - The Petplan Team

Date of purchase: 05/23/2026

0

MS

Mr P Sillifant

Feefo Verified

GBR

3 months ago