I have always received a first class service. On the odd occasion I have had to speak to an operator my query has been dealt with swiftly and professionally.
Having my cat with a pre-existing medical condition I was apprehensive if PetPlan would help me at all. I spoke with a lovely agent who explained everything very well and allowed me time to clarify...
We had a good experience with our cat Doris earlier this year so we thought we would get her brother Boe covered. As Boe was our son's cat but could no longer have him due to work.
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