Pet plan have been excellent. Very polite and help full on the phone. I've only been with them a few months but have had 2 major problems with my puppy. And pet plan had no problem in paying in full....
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Date of purchase: 10/14/2013
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Trusted Customer
Feefo Verified
12 years ago
efficient and friendly
Date of purchase: 05/30/2013
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Trusted Customer
Feefo Verified
12 years ago
like the newsletter and competitions. Didn't expect that at all. Not your usual insurance company.
Overall it was fairly good, but considering they phoned us out of the blue, I feel they asked for too many personal details up front. They ask for d.o.b instead of if you're over 18, equally they...
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Trusted Customer
13 years ago
Pretty much what I said before, in this day and age they shouldn't ask so many details up front, and must find the most general way to get what they need to do a quote.
Your website was lovely and clear and easy to use. Haven't had to make a claim yet though so hopefully things will go smoothly if and when that time comes.
I think that Petplan are exellent. I have recently joined and I have found them helpful and understanding unlike the insurance company I was with previously with my last dog who made my life a...
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Date of purchase: 05/28/2013
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Trusted Customer
Feefo Verified
13 years ago
It appears to be a good policy which covers all eventualities.
Date of purchase: 04/29/2013
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Trusted Customer
Feefo Verified
13 years ago
the person i dealt with was polite and explained my different options very clearly.
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