THE CUSTOMER ASSISTANT THAT I SPOKE TOO WAS FANTASTIC! I ALREADY NEW WHAT PLAN I WANTED BUT SHE WENT THROUGH IT WITH ME IN MORE DETAIL, WE MADE SURE MY PUPPY WAS GETTING ALL THE CORRECT INSURANCE. ...
The website was clear and explained the products well, I chose to take out a policy with Petplan rather than go with the confusing quotes I obtained quotes from several other companies.
Purchased pet plan in August, one month later no welcome pack had arrived.
I called to ask where it was an was advised i had purchased and an admin issue had held the welcome pack back.
I then...
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