Petplan Reviews

Website very poor and kept crashing when I tried to buy policy online but customer services on the phone were friendly and helpful

The person I spoke to was friendly, helpful and informative. He answered all my questions and I did not feel any sales pressure which was a relief. Thanks to his help I now have pet insurance that...

As I said to Page at the time .It was a joy to talk to her .She explained every thing that I asked her to in a way that I could take in.I found the last chap I talked to with my other policy did not...

I would never recommend them to anyone. They took my insurance premiums but failed to pay out for my kitten when she was ill. On appeal they didn't consider any of the info supplied including a...

I was already a policyholder seeking to add a new pet to insurance. I told your clerk what I wanted. It was a little tedious going through all the policy options to arrive at the point I started at...

Very efficient , extremely helpful and pleasant. Great telephone manner , I feel that I am with the best company .

A very worthwhile plan for both my new German Shepherd Puppies

Not keen on a premium rate tel no for customer service and my name was misspelt on the docs.

Helpful

Monthly cost seems to be competitive compared to other insurance providers