How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,362

282

69

33

72

2,818

ratings over the past year

Displaying all 72,659 reviews

Trusted Customer

Feefo Verified

12 years ago

petplan is very good,excellent service,petplan its one of the best pet insurance.

Date of purchase: 12/11/2013

0

Trusted Customer

Feefo Verified

12 years ago

Excellent insurance except for the decision to limit hydrotherapy to 10 sessions for any one…

Excellent insurance except for the decision to limit hydrotherapy to 10 sessions for any one injury. My last dog (not insured with Petplan) had fortnightly hydrotherapy for 4 years and, as a...