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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,360

288

71

31

75

2,825

ratings over the past year

Displaying all 72,606 reviews

MR

Mrs Rachel Rowland

Feefo Verified

GBR

2 months ago

What Mrs Rachel Rowland said about Petplan:

Took longer than expected to process when all parties provided info promptly after the treatment. Had to chase up several times

Alison

Petplan

2 months ago

Hi Rachel, Thank you for taking the time to write us a review. Sorry to hear that your claim took longer than expected. Delays can occasionally occur when we require extra information or medical history. We hope your pet is on the mend! Thanks, Alison - The Customer Service Team

Date of purchase: 06/15/2026

0

Trusted Customer

Feefo Verified

2 months ago

Date of purchase: 06/15/2026

0

Trusted Customer

Feefo Verified

2 months ago

Easy to use

No issues. Easy to use

Alison

Petplan

2 months ago

Hi, Thank you for your review and rating, we're glad to hear you have found our service easy to use. Thanks, Alison - The Customer Service Team

Date of purchase: 06/21/2026

0

Trusted Customer

Feefo Verified

2 months ago

Date of purchase: 06/17/2026

0

Trusted Customer

Feefo Verified

2 months ago

I was dealt with by a young lady who was efficient ,friendly and who. Was able to deal with any questions I used PetPlan for 15 years with my last dog and have always found that the help I received...

Date of purchase: 06/17/2026

0

MP

Mr Chris Poole

Feefo Verified

GBR

2 months ago

What Mr Chris Poole said about Petplan:

Finch’s insurance plan

Easy to sort and helpful

Date of purchase: 06/18/2026

0

MO

Mrs Judith Owen

Feefo Verified

GBR

2 months ago

What Mrs Judith Owen said about Petplan:

Thank you

Great service provided thank you

Date of purchase: 06/17/2026

0

Trusted Customer

Feefo Verified

2 months ago

Easy, processional and efficient.

All very good. Efficient and easy to correspond with. Customer service was exemplary and informative. Sorted out my queries when applying for multi pet cover.

Date of purchase: 06/19/2026

0