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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,424

101

7

3

9

1,544

ratings over the past year

Displaying all 3,084 reviews
RA
Raymond
4 days ago
Date of purchase: 07/08/2025
What Raymond said about PayPlan:
Excellent great customer service very understanding
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Hannah
PayPlan
3 days ago
Hi there, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
SH
Sheila
Cornwall
4 days ago
Date of purchase: 07/08/2025
What Sheila said about PayPlan:
Amazingly wonderful people
Every person I’ve spoken to has been amazing, kind and helpful. For the first time in months I can finally sleep. I’m not quiet there with sorting my debts but feel much closer to achieving this
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Hannah
PayPlan
3 days ago
Hi there, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
Trusted Customer
4 days ago
Date of purchase: 07/08/2025
Excellent
Very informative polite non judgmental
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Hannah
PayPlan
3 days ago
Hi there, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
TA
Tammy
Kent
4 days ago
Date of purchase: 07/08/2025
What Tammy said about PayPlan:
Quick and easy to understand helpful . I was with a dmp that took half of what I was paying them for themselves and payplan doesn't do that
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Hannah
PayPlan
3 days ago
Hi there, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
Trusted Customer
4 days ago
Date of purchase: 07/08/2025
Excellent service
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Hannah
PayPlan
3 days ago
Hi there, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
Trusted Customer
7 days ago
Date of purchase: 06/24/2025
Great!!
Very understanding and kind people, made everything easy and were very reassuring.
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Kanya
PayPlan
6 days ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
Trusted Customer
7 days ago
Date of purchase: 07/08/2025
Very helpful from the start
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Kanya
PayPlan
6 days ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
Trusted Customer
8 days ago
Date of purchase: 07/08/2025
Fantastic
Although it took a while to go through all my details due to the amount of debt I'm in the Adviser was very patient. I'm very happy with the outcome she arranged for me!
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Kanya
PayPlan
6 days ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
Trusted Customer
8 days ago
Date of purchase: 07/08/2025
Help I needed
Excellent. Concise, appropriate.
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Kanya
PayPlan
6 days ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
DA
Dan
8 days ago
Date of purchase: 07/08/2025
What Dan said about PayPlan:
Brilliant l service.
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Kanya
PayPlan
6 days ago
Hi Dan, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.