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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,448

104

7

3

9

1,571

ratings over the past year

Displaying all 3,084 reviews
Trusted Customer
1 day ago
Date of purchase: 07/14/2025
Helpfull
Still ongoing, but very helpful, compassionate and understanding
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Kanya
PayPlan
18 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
Trusted Customer
1 day ago
Date of purchase: 07/14/2025
Thank you so much
I’m so… I’m very happy with the service, because they understood me, listened to me, and helped me find a realistic solution to my problem. That’s why I’m extremely grateful and recommend them 100%...

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Trusted Customer
1 day ago
Date of purchase: 07/14/2025
Payplan
PayPlan for me has help me to get my finances sorted A great service very helpful and friendly I would recommend to anyone
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Kanya
PayPlan
18 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
Trusted Customer
1 day ago
Date of purchase: 07/14/2025
Brilliant service , really helpful
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Kanya
PayPlan
18 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
DA
Daniel
1 day ago
Date of purchase: 07/14/2025
What Daniel said about PayPlan:
Great service
Amazing service hopefully helped me get my life in order
Trusted Customer
1 day ago
Date of purchase: 07/14/2025
Happy customer
Great customer service
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Kanya
PayPlan
18 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
LO
Lorna
Egham
1 day ago
Date of purchase: 07/14/2025
What Lorna said about PayPlan:
Very supportive Non judgmental Took away a lot of anxiety Amazing
Trusted Customer
3 days ago
Date of purchase: 07/08/2025
.
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Hannah
PayPlan
1 day ago
Hi there, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
VI
Victoria
Hull
3 days ago
Date of purchase: 07/08/2025
What Victoria said about PayPlan:
Excellent service, I would recommend to anyone struggling with finances
I was really worried about my financial situation. The staff I spoke to gave me full options, answered all questions, were non judgmental and understanding. The response was prompt and I have been...

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Hannah
PayPlan
1 day ago
Hi Victoria, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
Trusted Customer
3 days ago
Date of purchase: 07/08/2025
Like a massive weight lifted off my shoulders what a relief for some amazing support thank you for everything
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Hannah
PayPlan
1 day ago
Hi there, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.