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PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

Displaying all 3,084 reviews

Trusted Customer

9 days ago

Date of purchase: 07/08/2025

Amazing service and communication

Amazing so helpful can't thank you enough This is the 2nd time you have helped me... Due to unforeseen circumstances I needed help and had no hesitation in contacting you.. I would recommend you to...

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Kanya

PayPlan

7 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! We're so glad we could be there for you again when you needed support. It means a lot to us that you didn't hesitate to reach out, and your kind recommendation truly means the world. Kind regards, Kanya, The PayPlan Team

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Trusted Customer

9 days ago

Date of purchase: 07/08/2025

I wish I contacted PayPlan sooner. I have control over my finances again!

Very efficient service to take info using the bot. When dealing with the staff via WhatsApp and email they have been transparent and informative as to what my options are and suggesting opening a...

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Kanya

PayPlan

7 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! We're so pleased to hear that you're feeling more in control of your finances and that the support from our team has made a meaningful difference during a difficult time. It's great to know our communication and tailored advice have helped lift some of the weight off your shoulders. Taking that first step can be the hardest, and we're really glad you reached out to us. Wishing you all the very best as you continue your journey. Kind regards, Kanya, The PayPlan Team

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Trusted Customer

9 days ago

Date of purchase: 07/08/2025

Excellent

Kanya

PayPlan

7 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

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Aspen

Nottingham

9 days ago

Date of purchase: 07/08/2025

What Aspen said about PayPlan:

Really simple and fast.

They made what I thought would be a long and draining process simple, I didn't have to call and speak directly with the team it was done over web chat which is a better option for me personally. The...

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Kanya

PayPlan

7 days ago

Hi Aspen, Thank you for taking the time to share your review. We really appreciate it! We're delighted to hear that our web chat option made the process simple and fast for you. It’s great to know we could make things easier and quicker during what can feel like a stressful time. Kind regards, Kanya, The PayPlan Team

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Trusted Customer

9 days ago

Date of purchase: 07/08/2025

Excellent.

Kanya

PayPlan

7 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

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Trusted Customer

9 days ago

Date of purchase: 07/08/2025

Good

Good, helpful compassionate

Kanya

PayPlan

7 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

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Trusted Customer

9 days ago

Date of purchase: 07/08/2025

Excellent quality service.

Friendly and helpful. The advisor I spoke to was excellent, she put me at ease and made me feel respected. All in all, an excellent service.

Kanya

PayPlan

7 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

See full customer review

Trusted Customer

9 days ago

Date of purchase: 07/08/2025

Supportive and non judgmental advice. Option to communicate in different ways available. Clear instructions to complete paperwork.

Kanya

PayPlan

7 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

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Jake

9 days ago

Date of purchase: 07/08/2025

What Jake said about PayPlan:

Very helpful and stress free.

Kanya

PayPlan

7 days ago

Hi Jake, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

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Trusted Customer

9 days ago

Date of purchase: 07/08/2025

Great service

Easy to understand. Had great advice help during this time to see me through to the next stage until the end.

Kanya

PayPlan

7 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

See full customer review

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About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

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0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom