Merchant Logo
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,454

107

8

3

8

1,580

ratings over the past year

Displaying all 3,019 reviews
ML
Michael Lyons
Bamber Bridge Preston
1 day ago
Date of purchase: 07/01/2025
What Michael Lyons said about PayPlan:
Very helpful company
Very helpful in every way made things easy to follow, very knowledgeable staff and were very helpful in dealing with my problems. Would recommend them.
Merchant Logo
Mitch
PayPlan
1 day ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
MA
Martin
Southsea
1 day ago
Date of purchase: 07/01/2025
What Martin said about PayPlan:
Recommended
Excellent
Merchant Logo
Mitch
PayPlan
1 day ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
NI
Nicola
Lincoln
2 days ago
Date of purchase: 07/01/2025
What Nicola said about PayPlan:
Amazing team
From the start my advisor has been fantastic! Understanding, kind, thoughtful and helped take a massive weight off my shoulders in a very difficult time for me
Merchant Logo
Mitch
PayPlan
1 day ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
2 days ago
Date of purchase: 07/01/2025
The start of less stress
The service and advice was extremely good and I now feel I am being helped positively with my problem. I now feel things are manageable, it is early days yet but I feel more able to keep up with my...

Read all
Merchant Logo
Mitch
PayPlan
1 day ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
2 days ago
Date of purchase: 07/01/2025
They are very helpful and supportive
Excellent service
Merchant Logo
Mitch
PayPlan
1 day ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
2 days ago
Date of purchase: 07/01/2025
Just setting plan up to now going very well had no problem at all
Merchant Logo
Mitch
PayPlan
1 day ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
2 days ago
Date of purchase: 07/01/2025
Amazing help
All contact with them has been amazing, they have been very helpful and give you the best service possible
Merchant Logo
Mitch
PayPlan
1 day ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
PA
Patrycja
2 days ago
Date of purchase: 07/01/2025
What Patrycja said about PayPlan:
It’s just begging of my journey but I been heard , understood and not judged . Very friendly service .
Trusted Customer
2 days ago
Date of purchase: 06/24/2025
Right Call
Really nice friendly people offering the best advice for me and my current circumstances. I put the phone down feeling like a weight has been lifted and I felt like I could see a way to finally...

Read all
Trusted Customer
4 days ago
Date of purchase: 06/24/2025
Struggling
It was ok.
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
Read all
Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Part of the Treefo initiative
We work with Ecologi to fund tree planting projects in exchange for the reviews collected by PayPlan
Why trust Feefo reviews?

About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.