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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,472

108

8

3

8

1,599

ratings over the past year

Displaying all 3,017 reviews
Trusted Customer
13 hours ago
Date of purchase: 07/01/2025
Professional understanding non judgmental
Professional understanding non judgmental
KA
Kathleen
14 hours ago
Date of purchase: 07/01/2025
What Kathleen said about PayPlan:
Really friendly staff, always helpful and supportive which I really appreciate whilst I’m dealing with all of this.
Trusted Customer
15 hours ago
Date of purchase: 07/01/2025
If you need help ! Use these guys now don’t wait around .
Very helpful and laid it all out clearly for me and very helpful . All you need can be done over WhatsApp which makes everything so much easier .
Trusted Customer
16 hours ago
Date of purchase: 07/01/2025
Excellent service
Chloe was great at talking through my options and what would be best for me. There was no judgment and she allowed me time to think over options and sent me copies of all the information so I could...

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Trusted Customer
16 hours ago
Date of purchase: 07/01/2025
Personal Centric service
It was very personal centred, offered choices based on personal circumstances, pros and cons of each choice which made it easier for me to choose
CH
Chelsea
17 hours ago
Date of purchase: 07/01/2025
What Chelsea said about PayPlan:
Absolutely amazing helped me with every single question that i had to ask, all the staff i spoke to are lovely and reassured me about everything
YV
Yvonne
Dailly
17 hours ago
Date of purchase: 07/01/2025
What Yvonne said about PayPlan:
I can’t thank Sheryl and Oscar enough for the help they have given me and helped me set everything up
Trusted Customer
18 hours ago
Date of purchase: 07/01/2025
Don’t be scared to contact payplan
I was so stressed and anxious about my finances caused by illness and finally plucked up the courage to speak to payplan. I felt the wait lifted off my shoulders after making contact. The advisor was...

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ML
Michael Lyons
Bamber Bridge Preston
18 hours ago
Date of purchase: 07/01/2025
What Michael Lyons said about PayPlan:
Very helpful company
Very helpful in every way made things easy to follow, very knowledgeable staff and were very helpful in dealing with my problems. Would recommend them.
MA
Martin
Southsea
18 hours ago
Date of purchase: 07/01/2025
What Martin said about PayPlan:
Recommended
Excellent
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.