Hotels.com US is no longer an active Feefo customer
Displaying all 941,070 reviews
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Stephen Ostapower
Hotels.com US Verified
1 year ago
What Stephen Ostapower said about Hotels.com US:
Easy and helpful. It took less than 2-minutes.
I was having problems with a competitor's website so I used Hotels.com's and got what I needed in less than 2-minutes. Next time, I'll go to Hotels.com first.
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Bruce Hunter
Hotels.com US Verified
Jacksonville
1 year ago
What Bruce Hunter said about Hotels.com US:
Lots of options
Same as usual, easy to use, lots of options at great prices!!
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Diane Saur
Hotels.com US Verified
1 year ago
What Diane Saur said about Hotels.com US:
Easy booking process
Booked online. Process was easy.
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Lon Shomer
Hotels.com US Verified
1 year ago
What Lon Shomer said about Hotels.com US:
Helpful, polite
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Trusted Customer
Hotels.com US Verified
1 year ago
Just Fine
It was easy to book rooms at the hotel that was my 2nd choice. The 1st was filled.
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Trusted Customer
Hotels.com US Verified
1 year ago
Need a little bit of flexability
I use hotels.com for personal and work. This past week I had to cancel my room (I got the flu), but still keep my co-workers. I was still charged for the room. Lame.
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Trusted Customer
Hotels.com US Verified
1 year ago
Never disappointed
Easy to guide through, no hassle from beginning to end
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Sandra E or Kenneth J. Peters
Hotels.com US Verified
1 year ago
What Sandra E or Kenneth J. Peters said about Hotels.com US:
It was very easy to book. Had no problems.
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Gerald W. Cravens
Hotels.com US Verified
Gig Harbor, WA
1 year ago
What Gerald W. Cravens said about Hotels.com US:
No help or guidance by live person in English in cancellation due to COVID.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent