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Hotels.com US Reviews

https://www.hotels.com/?locale=en_US&pos=HCOM_US&brandcid=HCOM-US.FEEFO.HEADER

Rated

Excellent

Service

4.3

/5

5

4

3

2

1

4,724

1,113

443

250

633

7,163

ratings over the past year

Displaying all 941,072 reviews

SO

Stephen Ostapower

7 months ago

Date of purchase: 10/29/2024

What Stephen Ostapower said about Hotels.com US:

Easy and helpful. It took less than 2-minutes.

I was having problems with a competitor's website so I used Hotels.com's and got what I needed in less than 2-minutes. Next time, I'll go to Hotels.com first.

0

See full customer review

BH

Bruce Hunter

Jacksonville

7 months ago

Date of purchase: 10/31/2024

What Bruce Hunter said about Hotels.com US:

Lots of options

Same as usual, easy to use, lots of options at great prices!!

0

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DS

Diane Saur

7 months ago

Date of purchase: 10/31/2024

What Diane Saur said about Hotels.com US:

Easy booking process

Booked online. Process was easy.

0

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LS

Lon Shomer

7 months ago

Date of purchase: 03/25/2024

What Lon Shomer said about Hotels.com US:

Helpful, polite

0

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Trusted Customer

7 months ago

Date of purchase: 10/31/2024

Just Fine

It was easy to book rooms at the hotel that was my 2nd choice. The 1st was filled.

0

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Trusted Customer

7 months ago

Date of purchase: 10/25/2024

Need a little bit of flexability

I use hotels.com for personal and work. This past week I had to cancel my room (I got the flu), but still keep my co-workers. I was still charged for the room. Lame.

0

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Trusted Customer

7 months ago

Date of purchase: 10/31/2024

Never disappointed

Easy to guide through, no hassle from beginning to end

0

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SP

Sandra E or Kenneth J. Peters

7 months ago

Date of purchase: 10/30/2024

What Sandra E or Kenneth J. Peters said about Hotels.com US:

It was very easy to book. Had no problems.

0

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GC

Gerald W. Cravens

Gig Harbor, WA

7 months ago

Date of purchase: 08/15/2024

What Gerald W. Cravens said about Hotels.com US:

No help or guidance by live person in English in cancellation due to COVID.

0

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SR

Susan Rinehults

7 months ago

Date of purchase: 11/01/2024

What Susan Rinehults said about Hotels.com US:

Easy, Easy, Easy!

Super easy and fast to book.

0

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About Hotels.com US

Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent

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972-934-8400

5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States