Hotels.com US is no longer an active Feefo customer
Displaying all 941,070 reviews
MK
Michael Kane
Hotels.com US Verified
1 year ago
What Michael Kane said about Hotels.com US:
Easy to understand and book
The website was clear and easy to understand. I would highly recommend it. My only issue was that I booked a room then realized it was nonrefundable so had to go back and rebook a fully refundable...
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Trusted Customer
Hotels.com US Verified
1 year ago
For this booking there were plenty of good options near by our final destination which made it great.
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Trusted Customer
Hotels.com US Verified
1 year ago
user friendly and efficient
Very easy and fast to navigate, compare, make a decision and purchase in one quick sitting.
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DC
David Childs
Hotels.com US Verified
1 year ago
What David Childs said about Hotels.com US:
It was okay
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SB
Scott Bosso
Hotels.com US Verified
1 year ago
What Scott Bosso said about Hotels.com US:
Very simple and good information provided when making comparisons.
Made it simple and concise.
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Trusted Customer
Hotels.com US Verified
1 year ago
easy, convenient, map view.
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CU
Custo
Hotels.com US Verified
1 year ago
What Custo said about Hotels.com US:
I will never do business again with Hotels.com
A family emergency forced me to cancel less than 6 hours after booking. Hotels.com said I could not get refunded even though your policy is to refund if cancelation is within 24 hours. Hotels.com...
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Gary Burgi
Hotels.com US Verified
1 year ago
What Gary Burgi said about Hotels.com US:
Easy scheduling
Easy Peasy to schedule my stay after a Purdue basketball game. I have the app and it is the easiest way to arrange stays during trips.
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Sidney Schmitz
Hotels.com US Verified
1 year ago
What Sidney Schmitz said about Hotels.com US:
Having to pay insurance to secure my reservation is maddening… if I’m paying hotels.com to book my room for no free cancellation then I should at least be assured I will have a room! How am I...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
