I found the experience very bad as I am disabled and was relying on the post office to deliver on their stated time of delivery. Even though I paid extra for next day delivery of the stamps I bought,...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Punam,
Thankyou for your feedback. Please accept my apologies regarding the delay in receiving your order.
In light of your feedback, I have arranged for your delivery costs to be refunded as we did not deliver within the agreed timescale.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Sent me the somebody else's items. No reply from customer services at all. My items took ages to arrive. Waste of time buying from post office shop. Not recommended.
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Stephanie,
Thankyou for your comments. Firstly please accept my apologies over any inconvenience this may have caused.
From looking at your order, I cannot see that any missing items have been reported. Can you confirm you have received all of your order?
Kind Regards,
Sally
Post Office Shop Customer Care Team
Stamps not posted through the door but sent recorded delivery!!!! Crazy, the whole reason to order them online is because we work full time !!!!
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Alexandra,
Thankyou for you comments.
Please accept my apologies over any inconvenience this caused. I have forwarded your comments and order information to our carrier and requested that they investigate ways to prevent this happening going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Incorrect order received.
After a phone call I received a corrected order.
I suggest staff take more care selecting orders.
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Rosemary,
Thankyou for your comments. Please accept my apologies over any inconvenience caused by receiving an incorrect item in your order.
I can see that your order was corrected upon contacting our Customer Service team and I have forwarded your comments to our warehouse team and requested that they are more vigilant to prevent instances like these going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 05/12/2013
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Trusted Customer
Feefo Verified
12 years ago
Was fast delivery
Product reviews
Date of purchase: 09/12/2013
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Trusted Customer
Feefo Verified
12 years ago
reasonably easy to find what I was looking for, and then to order them
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