Once the site is gained the ease of finding items is simple. However, I have failed to have my password accepted and, despite asking on two separate occasions, for a "clue" to my password, I have...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Helen,
Please accept my apologies over the difficulties you are having trying to log in to the Post Office Shop website.
Our Customer Service Team will happily reset your password for you. Please send your password reset request to service@postofficeshop.co.uk and we will do that for you.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Three of four items arrived with one item shown as outstanding. Never arrived and have had no communication or explanation. Not happy as this item was for a Christmas present.
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Monica,
Please accept my apologies over the non receipt of an item from your order.
Upon investigation, it appears the the demand for the TARDIS alarm clock exceeded the amount of items we had in stock and therefore stock was exhausted quickly. In this case, all unfulfilled orders remain on back order until further stock is received from our supplier.
I can see that stock is not due to arrive until 10.03.2013 for this item. I appreciate that this item was intended as a Christmas gift and if you no longer require this item please contact our Customer Service Team on service@postofficeshop.co.uk and we will happily cancel this item from your order.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 02/12/2013
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Trusted Customer
Feefo Verified
12 years ago
Quick and efficient service
Product reviews
Date of purchase: 10/12/2013
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Trusted Customer
Feefo Verified
12 years ago
Very good service and delivered an equally respected company Royal Mail
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