Quick turnaround and all merchandise arrives well packed and in excellent condition. Only one negative comment, the 2013 catalogue had sold out of various items prior to me receiving the same.
this product should be made available in post office shops, not exclusive to online, I visited several shops before having to order it online
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Vicky,
Thankyou for your comments, at the Post Office Shop we value all feedback from our customers.
Unfortunately it is not within my remit to add or remove items to stock within Post Office branches.
However, I can forward your comments over to our Post Office Branch team and request this is something that they look into.
Do you have any feedback in particular relating to the product itself that you would like to add?
Kind Regards,
Sally
Post Office Shop Customer Care Team
I ordered postage stamps on two occasions that I still have not received. I emailed the customer service team in mid February and have still not had the courtesy of a response. I have had a refund...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Joan.
Thankyou for your comments. Firstly, please accept my apologies over the problems you have had receiving your stamps.
With regards to your order reference 6875606, a refund was processed on 19.02.2014 as we found that these items had failed delivery.
Unfortunately as you have not provided me with your second order reference I am currently unable to investigate that.
However, the lack of communication you have received from our Customer Service Team is not acceptable. I will forward your order details to them and request that a more proactive approach is taken going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Good Afternoon Elizabeth,
Firstly, thankyou for your feedback; we value all comments from our customers.
Please accept my apologies that you do not find the Sellotape you ordered of a sufficient standard.
The Post Office Shop has a wide range of tapes available for all your needs and we hope that you will be able to find an alternative product from ourselves.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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