I like to buy the framed stamps and sometimes when you 'drill down' through the menus for this category on the sidebar not all the framed stamps available are shown.
Good Morning Alister,
Thankyou for your feedback. Please accept my apologies that the items you ordered were not what you required.
I have arranged for the cost of your dividers to be refunded and we are sourcing an alternate image for our website which correctly displays the dividers themselves
Kind Regards,
Sally
Post Office Shop Customer Care Team
The item was in stock according to the website but it took over a month to arrive. I called to see where it was (as zero communication) and was told they were expecting a new batch 'shortly' which...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon James,
Thankyou for your comments. Firstly, please accept my apologies for the delay in receiving your stamp.
Unfortunately, the delay in receiving your stamps was caused by Royal Mail exhausting their stock due to an underestimation of the high demand for this item.
Here at The Post Office Shop, we work closely with Royal Mail to ensure these occurrences are kept to a minimum and in light of this we did work with Royal Mail to ensure that delivery of stock to ourselves was prioritised over other vendors due to our close relationship with them.
We are also investigating the potential for limiting instances like this further going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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