I was out so you took the parcel back to Aldershot!! I live in Leatherhead. I then had to go
on online to ask for it to be delivered to the nearest post office. Surely you could have taken it...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Carolyn,
Thankyou for your comments. Please accept my apologies over the inconvenience caused by the issues with your delivery.
In light of the difficulties you had with the delivery of your parcel, I have arranged for your delivery charge to be refunded.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 27/02/2014
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12 years ago
Excellent order service and speedy delivery.
Product reviews
Date of purchase: 15/01/2014
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Trusted Customer
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12 years ago
Good price and quick delivery
Product reviews
Date of purchase: 13/01/2014
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12 years ago
Good service, easy to order on online
Product reviews
Date of purchase: 20/01/2014
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12 years ago
Very fast response to my transaction, just what the customer needs. Well done
Very poor service. Web site stated that product would be in stock in 1 weeks time for >5 consecutive weeks. The product was ordered 29th December 2013 and was required before the 27th January 2014. ...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Thankyou for your comments. Firstly, please accept my apologies for the delay in receiving your coin.
Unfortunately, the delay in receiving your stamps was caused by Royal Mint exhausting their stock due to an underestimation of the high demand for this item.
Here at The Post Office Shop, we work closely with Royal Mail to ensure these occurrences are kept to a minimum and in light of this we did work with Royal Mint to ensure that delivery of stock to ourselves was prioritised over other vendors due to our close relationship with them.
We are also investigating the potential for limiting instances like this further going forward
Kind Regards,
Sally
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 19/02/2014
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Feefo Verified
12 years ago
fast delivery and good service
Product reviews
Date of purchase: 10/01/2014
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Trusted Customer
Feefo Verified
12 years ago
Easy way to order - speedy delivery
Product reviews
Date of purchase: 15/01/2014
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Trusted Customer
Feefo Verified
12 years ago
Excellent will use this service again thanks to all concerned
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