Appear to have items for sale that they don't have in stock. Info always says 'stock expected in one week' but this proved not to be the case. My purchase took approximately 9 weeks to arrive and...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Lyn,
Thankyou for your comments. Firstly, please accept my apologies for the delay in receiving your definitive coin set.
Unfortunately, the delay in receiving your stamps was caused by Royal Mint exhausting their stock due to an underestimation of the high demand for this item.
Here at The Post Office Shop, we work closely with Royal Mail to ensure these occurrences are kept to a minimum and in light of this we did work with Royal Mint to ensure that delivery of stock to ourselves was prioritised over other vendors due to our close relationship with them.
We are also investigating the potential for limiting instances like this further going forward
Kind Regards,
Sally
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 22/01/2014
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Trusted Customer
Feefo Verified
12 years ago
delivered in 5 days - well packed - satisfied customer
I contacted the store regarding a product not in stock but advertised and never received a reply. I needed to go back on several times to check if it was available. I also thought £1.99 was too high...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Fiona,
Thankyou for your comments. Firstly, please accept my apologies for the delay in receiving your stamp.
Unfortunately, the delay in receiving your stamps was caused by Royal Mail exhausting their stock due to an underestimation of the high demand for this item.
Here at The Post Office Shop, we work closely with Royal Mail to ensure these occurrences are kept to a minimum and in light of this we did work with Royal Mail to ensure that delivery of stock to ourselves was prioritised over other vendors due to our close relationship with them.
We are also investigating the potential for limiting instances like this further going forward
Kind Regards,
Sally
Post Office Shop Customer Care Team
Very reasonable prices. Good range of products. Good delivery system - promptly & well packaged. Highly recommended to all.
The website for the range of products could be made more easier to select...
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Product reviews
Date of purchase: 02/01/2014
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Trusted Customer
Feefo Verified
12 years ago
Ordered Received in good time and in perfect condition
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
