Good Morning Jemma,
Thankyou for your feedback. Firstly, please accept my apologies over the delay in receiving your pens.
Here at the Post Office Shop, we constantly strive to deliver the highest levels of service possible to our customers and I apologies that you did not receive such high standards on this occasion.
In light of your feedback, I have passed your comments on to our Inventory Team to see if there is a way we can more proactively monitor our stock levels and prevent instances like this from happening going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
The products were very good and arrived promptly but the postage costs were ridiculous, particularly considering you are the 'post office shop'- it made me nearly want to go with another company as...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Orla,
Thankyou for your feedback. Here at the Post Office Shop, we take our Customer Experience very seriously and are constantly looking at ways to improve your user experience.
In light of your feedback regarding the postage costs of your order, I have passed your comments on to our warehouse team and requested that they investigate ways to reduce the costs to pick, pack and deliver your items.
In regards to your Bantex lever arch files, I am surprised at your feedback as we have had really positive feedback from other customers about these items.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 24/03/2014
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12 years ago
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Product reviews
Date of purchase: 13/03/2014
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Feefo Verified
12 years ago
Easy to navigate web site and stamps delivered very quickly.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
