Good Morning Gordon,
Thankyou for your feedback. Please accept my apologies over any inconvenience this may have caused.
Upon investigation I can see that the refund you requested was processed by our Accounts Team on 06.06.2014. Refunds can take up to a further five working days for your bank or building society to process.
Kind Regards,
Sally
Post Office Shop Customer Care Team
I ordered this product with the next day deliver option and it certainly wasn't next day! I was better off just doing the standard delivery, took 5 working days to get here, extremely disappointed as...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Charlotte,
Thankyou for your feedback. Please accept my apologies over any inconvenience the delay in delivery caused.
I am going to refund your delivery charges as we did not deliver next day.
Please be aware going forward that our Parcelforce delivery service is a next working day delivery service and deliveries are not made on Saturdays or Sundays and that contributed to the delivery delay.
Kind Regards,
Sally
Post Office Shop Customer Care Team
You did not send an invoice, i requested one but was ignored
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Cristina,
Thankyou for your feedback. Firstly, please accept my apologies that the item you ordered was not to your expectations.
A member of our Customer Service Team will contact you via email to arrange for any unopened packs of paper fasteners to be collected and returned to ourselves for a refund.
I will also request that they send you a copy of your invoice.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
