Good Morning Mr Berry.
Please accept my apologies that you received your stamps with one missing.
We have arranged to refund you 62p for the cost of the stamp that was missing.
In instances like this going forward, please report any discrepancies to our Customer Service team within 72 hours of receiving the stamps and then we can look into these matters with our warehouse and take further action.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Good Morning Chris,
Please accept my apologies over the problems with the delivery of your order.
I have forwarded your order details to Parcelforce and requested that their delivery drivers are more diligent when delivering parcels in the future to ensure a delivery address is located.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Deliveries are still a bit hit and miss. My last order for postage stamps took days to arrive. Good selection of stamps for members of the public to buy as opposed to businesses.
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