Overall the experience was good. The customer support was excellent. The delivery was unreliable, as the courier missed the collection. Unfortunately one of the boxes was also damaged during transit.
Delivery of my order took over 5 days. That's disgusting.
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Please accept my apologies for the delay in delivery.
After investigation into the matter I can confirm that I have arranged for refund of the delivery cost as a good will gesture for the delay in delivery. The refund should be in your account within 5 working days.
However, in future if you if your require the goods sooner we have a next working day delivery service available.
I would once again like to apologise for the delay in delivery.
Kind Regards,
Kelly
Customer Care Team
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