paid for next day delivery
waited in all day and NO delivery
phoned delivery depot in plymouth at 4pm and told it would arrive by 6.30pm
rang again at 6pm to be told parcel had been returned to depot...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Please accept my apologies for the delay in your delivery.
After a thorough investigation in which we contacted ParcelForce I was advised that they were out of time for delivery, ParcelForce have apologised for the inconvenience.
Whilst we understand that the delay in delivery was unacceptable it is out of our hands as ParcelForce are not part of the Post Office.
I can see that you have refunded for the items you purchased however, you were not refunded for the delivery. I have now arranged for a delivery cost refund to occur and this should be in your bank in up to 5 working days.
Once again please accept my sincerest apologies.
Kind Regards,
Kelly
Customer Care Team
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