What Theodore Daniel said about West Brom Building Society:
Good customer experience.
The service was very clear and professional. The details about the types of accounts helped me to make my decision. I was very satisfied with my visit.
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Marianne Fogarty
Feefo Verified
GBR
4 months ago
What Marianne Fogarty said about West Brom Building Society:
Excellent service.
Friendly staff. Explained process. Clear instructions. All went to plan.
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AJ
Azmer Johal
Feefo Verified
GBR
4 months ago
What Azmer Johal said about West Brom Building Society:
My experience at West Brom
Friendly staff, clean environment, time taken to explain everything and professionalism
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Jane Hannaby
Feefo Verified
4 months ago
What Jane Hannaby said about West Brom Building Society:
Have had no problems thank you so far.havnt been a customer for very long but no complaints so far .
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Trusted Customer
Feefo Verified
4 months ago
A good review
The service was very helpful as this was the first time I had spoken to them. They explained I would get written confirmation what to do next which cleared any misunderstanding I had.
A word of...
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Jo
West Brom Building Society
4 months ago
I’m pleased everything was explained clearly and my colleague was able to clear up any misunderstandings you had. We understand postal delays can be frustrating but if anything doesn’t arrive as expected, please get back in touch and we’ll be happy to help. Thanks - Jo
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Diane York
Feefo Verified
4 months ago
What Diane York said about West Brom Building Society:
Excellent service
Very competent and friendly.
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LG
Leon Grabowski
Feefo Verified
GBR
4 months ago
What Leon Grabowski said about West Brom Building Society:
Excellent suppory
Easy and fast problem solving
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MN
Michael Nicholls
Feefo Verified
GBR
4 months ago
What Michael Nicholls said about West Brom Building Society:
Friendly, efficient and professional.
It’s nice to speak to a human being face to face in a branch!
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Patricia Pickerill
Feefo Verified
GBR
4 months ago
What Patricia Pickerill said about West Brom Building Society:
EXCELLENT STAFF
Excellent the lady was so helpful and patient. I am a lady of a certain age and have difficult hearing.. I have always found the staff at West Brom clear when speaking and so pleasant, this is the...
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Mary Greavy
Feefo Verified
GBR
4 months ago
What Mary Greavy said about West Brom Building Society:
Service received at West Bromwich Building Society local branch.
We were really pleased with the service we received. The staff were very welcoming and helpful. Our request was carried out very efficiently and everything was explained to us in great detail. Very...
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Gemma G
West Brom Building Society
4 months ago
Hi Mary. It’s so wonderful to hear your lovely feedback of how welcoming and friendly my colleagues are. I’m pleased that your request was carried out so efficiently and your branch visit was up to its usual high standard. Thanks – Gemma G.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.