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West Brom Building Society Reviews

https://www.westbrom.co.uk/

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

4,464

636

101

54

103

5,358

ratings over the past year

Displaying all 11,906 reviews

Trusted Customer

Feefo Verified

2 years ago

Excellent

I received excellent support from west brom wich

0

Trusted Customer

Feefo Verified

2 years ago

Very helpful staff

The lady I spoke to in your customer service department was extremely helpful and very friendly. it was lovely to speak to a real person who could understand and deal efficiently with my query.

0

Trusted Customer

Feefo Verified

2 years ago

Great Customer service

Helpful friendly staff in branches who give great customer service.

0

JE

Janet Evans

Feefo Verified

Stourbridge

2 years ago

What Janet Evans said about West Brom Building Society:

useful visit

Prompt attention, friendly helpful staff. Answered my queries.

0

IB

Ian Buckingham

Feefo Verified

Manchester

2 years ago

What Ian Buckingham said about West Brom Building Society:

Confident with efficiency/security

Efficient and secure. Also found there wasn't too long to wait before speaking to someone. 3 family members have recently opened accounts.

0

Trusted Customer

Feefo Verified

2 years ago

Pleasure to go into my Branch

Very friendly and helpful staff very rare l have to wait to be served. Staff always have a smile and time for a chat

0

Trusted Customer

Feefo Verified

2 years ago

Praise for the west Brom building society

Efficient,cheerful and helpful I sent funds to another account and they explained the type of account I had was the only one that allowed this I will put in maximum amount of money into this account...

0

AS

Andrew Sharp

Feefo Verified

Knowle

2 years ago

What Andrew Sharp said about West Brom Building Society:

Expert friendly service

Friendly and efficient as always. Never had a poor experience here.

0

Trusted Customer

Feefo Verified

2 years ago

Opening a new account

The service was excellent the cashier Kam was very friendly and dealt with my request efficiently. She gave me all the information I needed to be comfortable in opening a new account.

0

Trusted Customer

Feefo Verified

2 years ago

Don’t use the West Brom.

Money was not transferred as arranged. This caused huge stress and complications in buying a property!!!! It has been received now but the neglect had a massive negative effect.

Grace

West Brom Building Society

2 years ago

Thank you for your feedback. I'm sorry to hear about your recent experience, I will ensure your feedback is passed on to the relevant department - Grace.

0

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