What Kamlesh Sehjal said about West Brom Building Society:
Very good service
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Colin Chapman
Feefo Verified
Plymouth
2 years ago
What Colin Chapman said about West Brom Building Society:
Easy to deal with and very infomative.
Very efficient. Gave me the exact information I required and corrected me on a slight misconception I had regarding overpayments so I am aware of overpayment charges in the future.
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Trusted Customer
Feefo Verified
2 years ago
Customer Service
Helpful and clear information received
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Trusted Customer
Feefo Verified
2 years ago
Very helpful good guidance patient
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Trusted Customer
Feefo Verified
2 years ago
Swift service from a very polite and pleasant colleague thanks
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Trusted Customer
Feefo Verified
2 years ago
Contacted advice line twice with a query, handled efficiently and promptly by courteous, knowledgeable, professional staff
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Trusted Customer
Feefo Verified
2 years ago
Very good
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Trusted Customer
Feefo Verified
2 years ago
ISA alteration
I made a phone call to the help line and was only on hold for a minute. Security was quick and easy and my request dealt with promptly... waiting for the the confirmation papper work to arrive by...
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Geraldine
Feefo Verified
2 years ago
What Geraldine said about West Brom Building Society:
All agents were very helpful, polite, friendly and well informed.
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Andrew Regan
Feefo Verified
2 years ago
What Andrew Regan said about West Brom Building Society:
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.