What Jayne Franklin said about West Brom Building Society:
Friendly staff
The staff are very friendly and helpful every time I visit the branch
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Trusted Customer
Feefo Verified
1 year ago
Wonderful service
Very polite and professional young ladies
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DP
Doreen Porter
Feefo Verified
Walsall
1 year ago
What Doreen Porter said about West Brom Building Society:
A building society to be proud to be a member
Excellent. We have been dealing with the society for over 35 years. They have always been there to support and advise. They are always friendly, helpful and we believe they are one of the best. It's...
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LT
Lucy Thomas
Feefo Verified
Presteigne
1 year ago
What Lucy Thomas said about West Brom Building Society:
Fantastic service
The girl I spoke to was fantastic,professional,friendly,knowledgeable,an asset to your company,nothing like the usual morons that answer the phone and are totally useless,find this girl and promote...
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MD
Maxwell Dudley
Feefo Verified
1 year ago
What Maxwell Dudley said about West Brom Building Society:
Helpful and efficient
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CC
Clifford Collins
Feefo Verified
Dudley
1 year ago
What Clifford Collins said about West Brom Building Society:
I use cradley heath store very happy with the service thank you
All wbbs are always polite and very helpful always smiling
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CF
Catherine Finn
Feefo Verified
1 year ago
What Catherine Finn said about West Brom Building Society:
.
.
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Trusted Customer
Feefo Verified
1 year ago
Efficient
Pleasant, friendly person who answered my phone call. I updated some details and it was dealt with promptly.
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Trusted Customer
Feefo Verified
1 year ago
Perfect service
Very professional, friendly and security was important to person who dealt with my call.
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Trusted Customer
Feefo Verified
1 year ago
It's ok
Over all pretty decent but the cashier made a transaction error, I spoke to manager regarding the issue and was shown no respect for my honesty..
Grace
West Brom Building Society
1 year ago
Thank you for your feedback and I’m sorry to read about the poor experience you’ve had with us. I will share your feedback with the branch, and should you wish to discuss this matter further, please contact our Customer Care team on 0345 241 0607 or email CustomerCare@westbrom.co.uk. Thank you- Grace.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.