What Janet Gordon said about West Brom Building Society:
First class
0
Share
Trusted Customer
Feefo Verified
1 year ago
Great service and open.
Served by 2 cashiers, both pleasant and polite and set up what I requested . Which helped me as my bank decided to shut Tuesdays without telling their customers.
0
Share
DS
David Sutcliffe
Feefo Verified
Wetherby
1 year ago
What David Sutcliffe said about West Brom Building Society:
Quick to answer the telephone, very clear English and excellent service.
0
Share
JM
Jean McKenzie
Feefo Verified
West midlands
1 year ago
What Jean McKenzie said about West Brom Building Society:
Perfect Choice
The counter staff provided a healthy knowledge of he BS services. He was caring and understanding with noticeable very good listen skills.
0
Share
PJ
Paul Jarvis
Feefo Verified
1 year ago
What Paul Jarvis said about West Brom Building Society:
Fantastic customer service
Customer service fabulous
All smart , beautiful, pretty and
Very helpful.
0
Share
AN
Arbinder Nagra
Feefo Verified
1 year ago
What Arbinder Nagra said about West Brom Building Society:
Better then the Banks
0
Share
Trusted Customer
Feefo Verified
1 year ago
Llowarch
Always good staff always friendly and helpful
0
Share
NI
Nigel
Feefo Verified
WOLVERHAMPTON
1 year ago
What Nigel said about West Brom Building Society:
Excellent society.
Easy to set up account and query answered immediately.
0
Share
Trusted Customer
Feefo Verified
1 year ago
Every time I withdraw money some but not all tellers ask what im going to spend my money on its usually when I withdraw a large amount I do not like these sort of questions what I do with my money...
Read more
Grace
West Brom Building Society
1 year ago
Thank you for taking the time to provide us feedback. I’m sorry you feel this way. In order to protect our customers, branch colleagues ask about use of funds to ensure personal savings accounts are operated in line with regulatory requirements. If you wish to discuss your feedback further please call our Customer Care team on 0345 241 0607 or email customercare@westbrom.co.uk. Thank you- Grace.
0
Share
Trusted Customer
Feefo Verified
1 year ago
Always very pleasant staff, it’s so nice to feel appreciated. Always happy to help.
Thank you
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.