Courteous, efficient, knowledgable and helpful.
It is a pleasure to deal face to face with a human!
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Trusted Customer
Feefo Verified
1 year ago
70
Very good good response good to talk to you very positively
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Trusted Customer
Feefo Verified
1 year ago
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DO
Diane Orrells
Feefo Verified
Newtown
1 year ago
What Diane Orrells said about West Brom Building Society:
Excellent experience
The service has always been excellent and staff are always helpful and cheerful
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Trusted Customer
Feefo Verified
1 year ago
Very efficient
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Trusted Customer
Feefo Verified
1 year ago
Happy with West Brom
Easy to use. Happy with West Bromwich bldg soc.,
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Trusted Customer
Feefo Verified
1 year ago
Always pleasant helpful staff.
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GB
Gwyneth Barnett
Feefo Verified
Newtown
1 year ago
What Gwyneth Barnett said about West Brom Building Society:
Great service in branch
It is so nice to go into our local branch and get very helpful service and advise from very friendly staff. Much better to deal with real human beings especially face to face rather than the messy,...
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Trusted Customer
Feefo Verified
1 year ago
60
Excellent service
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Trusted Customer
Feefo Verified
1 year ago
West Brom Saving Acoounts
My adviser Beckie had great knowledge of the products available. She gave me all the information I needed to make an informed choice of best savings produce available to suit my needs. She was...
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.