As a 78 year old I can speak to someone who responds, rather than being subjected to the sheer frustration of on line applications to transfer my expired account. Great service.
Thanks George...
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Trusted Customer
Feefo Verified
1 year ago
WBBS by far the the best Building Society in the Midlands
Staff always helpful and knowledgeable. Been with them for years and the service is always first rate at the Sutton Coldfield branch.
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Trusted Customer
Feefo Verified
1 year ago
Great staff, very helpful and friendly.
Dealt with my transaction quickly.
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AW
Andrew Walls
Feefo Verified
Southampton
1 year ago
What Andrew Walls said about West Brom Building Society:
A happy customer
Friendly and helpful. Not rushed and sorted out the issue.
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RB
Robin Baxter
Feefo Verified
Bromsgrove
1 year ago
What Robin Baxter said about West Brom Building Society:
Well received
Rapid and Efficient
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PK
Pravinkumar Katakia
Feefo Verified
Sutton Coldfield
1 year ago
What Pravinkumar Katakia said about West Brom Building Society:
Customer Focused with ONE Goal
Excellent
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Trusted Customer
Feefo Verified
1 year ago
PIN request
Swift resolution of issue.
Polite, efficient, professional.
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AS
Alison Slater
Feefo Verified
Birmingham
1 year ago
What Alison Slater said about West Brom Building Society:
Very respectful staff
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Roger Gumbley
Feefo Verified
Shirley , Solihull
1 year ago
What Roger Gumbley said about West Brom Building Society:
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.