What Andrew Watson said about West Brom Building Society:
Withdrawing money
Brilliant
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Trusted Customer
Feefo Verified
1 year ago
Customer service via telephone was excellent. Informative with empathy.
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Trusted Customer
Feefo Verified
1 year ago
Very good
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Trusted Customer
Feefo Verified
1 year ago
Transfer ISA money.
I transferred an ISA from Virgin Money. They was a problem from Virgin Money but staff at West Brom helped me sort it out.
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CD
Christopher Dunn
Feefo Verified
Shrewsbury
1 year ago
What Christopher Dunn said about West Brom Building Society:
Popping in the Brom 😎
Lovely staff
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Trusted Customer
Feefo Verified
1 year ago
Good communications
Good communications various products
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DH
Dianne Howieson
Feefo Verified
West Lothian Scotland
1 year ago
What Dianne Howieson said about West Brom Building Society:
Check up on current balances in my 2 different accounts
Very helpful staff member when I could not track down whole numbers of my two accounts with you and wanted to know current balances in them.
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Trusted Customer
Feefo Verified
1 year ago
Money Matters
Excellent service always pleasant and helpful.
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Trusted Customer
Feefo Verified
1 year ago
A long-standing Building Society founded on customer recommendation
Very helpful and straightforward Your staff have always been courteous and friendly
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VB
Vijay Bangar
Feefo Verified
Handsworth
1 year ago
What Vijay Bangar said about West Brom Building Society:
Great staff, very well mannered and always on hand to help.
The staff are always very helpful and welcoming.
A great place to bank, I have always felt respected and giver top service.
The staff are very informative and go over and beyond to help you to walk...
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.