Lady at the counter really helped me and she was very polite
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AW
Andrew Wilson
Feefo Verified
B45
1 year ago
What Andrew Wilson said about West Brom Building Society:
Great staff
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Trusted Customer
Feefo Verified
1 year ago
EXCELLENT SAVINGS SERVICE
PERFECT, ASK A QUESTION AND RECEIVE AN IMMEDIATE REPLY
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Trusted Customer
Feefo Verified
1 year ago
Great service and lovely staff so very helpful
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MT
Manjit Talwar
Feefo Verified
1 year ago
What Manjit Talwar said about West Brom Building Society:
I was given incorrect information
Louise
West Brom Building Society
1 year ago
Thank you for your feedback and I'm sorry you were given incorrect information. If you’d like to discuss this with us, please call our Customer Care Team on 0345 241 0607 or email us at customercare@westbrom.co.uk. - Louise
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Trusted Customer
Feefo Verified
1 year ago
Excellent
Excellent, quick, efficient and pleasant counter staff at Stourbridge were very helpful
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NF
Nigel Fearn
Feefo Verified
West Bromwich.
1 year ago
What Nigel Fearn said about West Brom Building Society:
Good savings rates.
Very friendly and helpful.
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Trusted Customer
Feefo Verified
1 year ago
Excellent says it all
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JM
Joanne Munro
Feefo Verified
BIRMINGHAM
1 year ago
What Joanne Munro said about West Brom Building Society:
Friendly staff
Friendly staff and very helpful
0
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AW
Audrey Winn
Feefo Verified
1 year ago
What Audrey Winn said about West Brom Building Society:
Always very good service
Excellent service.. efficient and polite..
I was explained everything I wanted .. and she was very helpful..
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.