Volvo Car Insurance Reviews

Not a good experience for me. My normal insurance excess was £300 however when Volvo got involved they put it up to £600, so after finally receiving my £250 redeemable voucher back AFTER 2 WEEKS I...

Answer your phone lines in good time. People who have been in accidents are often distressed or anxious. Moreover we cannot spend half an hour waiting on hold

They made a reasonably determined effort to appraise me of development s

dealt with most aspects. Had to duplicate Statement of Truth paperwork completion even though I was told on the phone no further paperwork was required.

Excellent service throughout.

The car was repaired to the high standards we have come to expect from Volvo

The service from the Volvo insurance company was first rate but they employ Kindertons to manage the accident management service. I found Kindertons to be poor in managing the paper work for the...

Lack of consistency - dealt with too many people

This was a no fault claim and it was dealt with in double quick time, with my replacement car on my drive within a day. Unfortunately, Volvo insurance have changed their underwriters and with LV,...

The service was fine,however the repair shop took longer than expected,with a few changes through out the time originally planned.