Volvo Car Insurance is no longer an active Feefo customer
Displaying all 432 reviews
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Betty
Feefo Verified
Ely
5 years ago
What Betty said about Volvo Car Insurance:
Helpful and supportive
Contact and support at scene of accident. Helpful advice so far as situation not yet resolved
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AL
Alan
Feefo Verified
5 years ago
What Alan said about Volvo Car Insurance:
Quick efficient service all round
All round service was quick efficient staff very pleasant thank you very much for your service
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DA
David
Feefo Verified
5 years ago
What David said about Volvo Car Insurance:
Excellent
Excellent, the system worked perfectly, relieved me of all of the hassle and aggravation associated with my accident.
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Trusted Customer
Feefo Verified
5 years ago
At a time of stress, the process was stress free
The entire process of notifying, getting approval, booking the repair and the repair process itself was efficient, easy and trouble free.
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PE
PenB
Feefo Verified
Maidstone
5 years ago
What PenB said about Volvo Car Insurance:
Excellent service!
Everything was straightforward and simple. All staff involved were friendly and helpful and there was no hassle for me. My car was collected from, and returned to, my house and the hire car was...
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ST
Stephen
Feefo Verified
5 years ago
What Stephen said about Volvo Car Insurance:
Do Not use
A truly terrible service, delayed my car being repaired by at least 2 weeks. I was lured inot using them because they offered to refund £250 of my excess. too good to be true, Oh yes, 2 weeks after...
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Donna
Volvo Car Insurance
5 years ago
Many thanks for your feedback, and our sincere apologies that our service was not to the high standard that we aim to achieve. I believe our customer services team have now been in touch with you regarding the refund of your excess voucher and this is now being processed as a priority.
With regard to the delay in the repairs, unfortunately our repairers are still suffering from the recent pandemic with staffing levels still not to full capacity. Please be assured that we are doing everything possible to ensure delays are kept to a minimum. Thank you for your feedback regarding this.
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RO
Ronald
Feefo Verified
5 years ago
What Ronald said about Volvo Car Insurance:
Easy to claim
helped me through the claims procedure which made my claim very easy to process
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Trusted Customer
Feefo Verified
5 years ago
A good repair
Everything fine except was not sent email re confirmation of accident repairs etc. felt a little unsure.
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AN
Angela
Feefo Verified
5 years ago
What Angela said about Volvo Car Insurance:
Fast accurate and kept to their promises
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KE
Keith
Feefo Verified
5 years ago
What Keith said about Volvo Car Insurance:
My claim was addressed quickly but my insurance company would not respond to Volvo firt notification and I had to contact them to progress the claim. However from that point the repair went smoothly....
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
