Thank you for our 5* review. We are very happy to hear your recent claim was dealt with effectively and hope your Pet has made a full recovery, kind regards VetsMediCover
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Victoria Smyth
Feefo Verified
3 years ago
What Victoria Smyth said about Muddy Paws:
Great vet insurance
They answer the phone quickly and they are very informative and helpful
Admin
Muddy Paws
3 years ago
Thank you for our 5* review, we are very happy to hear we are informative and helpful. Please contact the Admin Team if we can be of any assistance in future, kind regards VetsMediCover
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Barry Wingham
Feefo Verified
3 years ago
What Barry Wingham said about Muddy Paws:
very happy withour pet insurance
Admin
Muddy Paws
3 years ago
Thank you for our 5* review, we are delighted to hear you are happy with your cover. Please do not hesitate to contact us in future if we can be of any assistance, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
Excellent
Renewing the contract could not have been easier. Would definitely recommend this to everyone.
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear you found the Renewal process easy as this is important, we are even happier to hear you would recommend us, thank you. If we can be of any assistance in future please contact the Admin Team on 0121 308 8685, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
Excellent coverage and communication. Very reasonable prices too.
Admin
Muddy Paws
3 years ago
Thank you for our 4* review. We are delighted to hear you are happy with the Policy and our communications, kind regards VetsMediCover
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Tash Gilbert
Feefo Verified
3 years ago
What Tash Gilbert said about Muddy Paws:
Great cover
Always very clear instruction in their policies. Any chsnges they always let you know in advance
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. It is always good to hear our Policies are as clear as possible and we do like to advise our Policy holders of any changes well in advance.
If we can be of any assistance in future please contact the Admin Team on 0121 308 8685, kind regards
VetsMediCover
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BP
Bryan Parris
Feefo Verified
3 years ago
What Bryan Parris said about Muddy Paws:
hassle free
excellent. Very quick, concise and very helpful.
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear we are quick, concise and helpful. We do hope you do not need us anytime soon as this means your Pet is fit and well, if we can be of any assistance please contact the Admin Team on 0121 308 8685 who will happily assist you. Kind regards VetsMediCover
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Susan Hubbard
Feefo Verified
Northampton
3 years ago
What Susan Hubbard said about Muddy Paws:
Great insurance
We have never had to use the cover but you keep us updated which we are hapoy about
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
We are so pleased to hear that you are happy with our service.
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Linda Senior
Feefo Verified
3 years ago
What Linda Senior said about Muddy Paws:
Price increase again
Since there had been no claim ever why a price increase.
Ben
Muddy Paws
3 years ago
Hi there,
Thank you for your feedback. We are sorry that you are not satisfied with your price increase. There are a number of factors which impact on the premiums for example, the rising costs in veterinary care, alongside the age and breed of your pet will all have an impact. However, we do everything we can do keep this as minimal as possible.
Please don't hesitate to get in touch if you have any further questions.
Many thanks
VMC Team
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Trusted Customer
Feefo Verified
3 years ago
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I was extremely pleased with the service my best pall (Charlie) received from my vets
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.