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UnderTheDoormat Reviews | Customer Service Reviews for https://www.feefo.com/reviews/under-the-doormat | Feefo

Trusted Customer

Feefo Verified

7 years ago

Kids playing at professionals

They came across as young, disorganised, patronising and inefficient.

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for giving us your feedback. This is one of our most in-demand homes and we have received lots of great feedback about it, so we're sorry to hear you didn't enjoy it as much. If you're ever in London again please let us know and we'd be very happy to host you in one of our many homes where you can really feel the homeowner's personality coming through.

Best wishes,

UnderTheDoormat team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for giving us your feedback. This is one of our most in-demand homes and we have received lots of great feedback about it, so we're sorry to hear you didn't enjoy it as much. If you're ever in London again please let us know and we'd be very happy to host you in one of our many homes where you can really feel the homeowner's personality coming through.

Best wishes,

UnderTheDoormat team

Date of purchase: 18/05/2017

0

CH

Christopher Hurren

Feefo Verified

7 years ago

What Christopher Hurren said about UnderTheDoormat:

Great house and service

Great property and service - well described and managed. Perfect for a long weekend in London before flying out. Would definitely use again.

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Date of purchase: 29/03/2017

0

JV

Jenny Varney

Feefo Verified

Perth, Australia

7 years ago

What Jenny Varney said about UnderTheDoormat:

Perfect home away from home!

We loved the home and to be able to holiday in Barnes was perfect for us! Under the Doormat thought of everything and made our stay so easy! I wish we were coming to London this year so that we could...

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Product reviews

Date of purchase: 09/02/2017

0

Trusted Customer

Feefo Verified

7 years ago

Ok but could have been better

The flat could have been much cleaner and newer specially the sofa.

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for your feedback. We are sorry to hear you did not have the experience we would love for all of our guests to enjoy. We are looking to improve and your feedback today helps us as a company grow day-by-day. We do hope you will stay in another of our homes again as we are certain we can give you the experience you deserve and the experience we want all of our guests to have. It was a pleasure welcoming you to London and we sincerely hope to see you again soon. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for your feedback. We are sorry to hear you did not have the experience we would love for all of our guests to enjoy. We are looking to improve and your feedback today helps us as a company grow day-by-day. We apologise for the cleanliness and the sofa, however we do have other amazing homes located around London and we sincerely hope to welcome you back to London to host you in another one of our amazing homes. Thanks again for the feedback and please do have an amazing day ahead!

Kind Regards,

UnderTheDoormat

Date of purchase: 21/01/2017

0

SA

Stacy Allan

Feefo Verified

Summit, NJ, USA

7 years ago

What Stacy Allan said about UnderTheDoormat:

Great team

Under the Doormat was excellent. They met us at our rental house when we arrived and were ready for any questions during our stay.

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat

Date of purchase: 05/03/2017

0

JA

Jared

Feefo Verified

Ohio, USA

7 years ago

What Jared said about UnderTheDoormat:

Worth every penny!

The team at UnderTheDoormat were prompt, professional and there for any need we had. I would highly recommend their services to anyone traveling to London.

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so glad to hear that you appreciated the fantastic house, the area, the environment and the restaurants. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Thanks again for the feedback and please do have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Date of purchase: 13/01/2017

0

RM

Rebecca Al-Mutairi

Feefo Verified

7 years ago

What Rebecca Al-Mutairi said about UnderTheDoormat:

Great service

Greeted us warmly and gave us a thorough tour of the entire house. Thoughtfully left some coffee and chocolates for us. Friendly departure.

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you very much for your feedback. We are so glad that you appreciated the home, the garden, the amenities, the environment and the stunning view. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Thanks again for the feedback and please do have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Date of purchase: 13/07/2017

0

SR

Susi Robichaux

Feefo Verified

Destin, Florida

7 years ago

What Susi Robichaux said about UnderTheDoormat:

My "go-to" when headed to London!

Great customer service. Wonderful Experience. My "go-to" when headed to London!

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you very much for your review. We are so glad that you appreciated the house and also the cost. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Thanks again for the feedback and please do have an amazing day ahead!

Kind Regards,

UnderTheDoormat

Date of purchase: 18/06/2017

0

MD

Melanie Daza

Feefo Verified

7 years ago

What Melanie Daza said about UnderTheDoormat:

Pasamos 17 días, en un apartamento muy lindo en South Kensington, cómodo .

Estaba una señora esperando en el apartamento, muy amable , nos explicó el funcionamiento de algunos electrodomésticos. El personal de limpieza vino una vez por semana, y así se mantuvo en nuestra...

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